I'm passionate about how products work and are built. I'm a data and facts-driven person and an AI enthusiast. I always strive to improve myself both personally and professionally. With a background in creative and graphic design, I focus on creating user-centered designs that enhance user experience. Outside work, I'm a father of one and enjoy hiking and mountain biking.

Axel Emerich Heny Jimenez

I'm passionate about how products work and are built. I'm a data and facts-driven person and an AI enthusiast. I always strive to improve myself both personally and professionally. With a background in creative and graphic design, I focus on creating user-centered designs that enhance user experience. Outside work, I'm a father of one and enjoy hiking and mountain biking.

Available to hire

I’m passionate about how products work and are built. I’m a data and facts-driven person and an AI enthusiast. I always strive to improve myself both personally and professionally. With a background in creative and graphic design, I focus on creating user-centered designs that enhance user experience. Outside work, I’m a father of one and enjoy hiking and mountain biking.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Product Designer at IMA Health
May 1, 2023 - Present
Organized and structured IT team's tasks in Jira, including creation of epics, user stories, and task breakdowns to ensure project alignment. Optimized user flows for a pharmacy communication platform to streamline collaboration and medication delivery. Designed a pill reminder mobile app to help users manage medication schedules and therapeutic adherence.
Customer Experience / Content Moderator at TELUS International
May 31, 2023 - July 16, 2025
Collaborated with international teams including testers and engineers to reproduce reported issues and test new features. Actively participated in training AI models for content moderation to enhance efficiency and scalability. Leveraged human expertise and AI-driven solutions to ensure content compliance with policies and privacy standards.
UX/UI Designer at brAIMS
September 30, 2021 - July 16, 2025
Led the UX/UI process, designed and implemented a style guide, and conducted user research. Used Lean UX to improve communication between design and development, achieving 95% accuracy in prototypes versus final features. Achieved MVP goals in 8 months by designing, testing, and implementing valuable product features.
Jr UX/UI Designer at Avanti Financial Services
November 30, 2018 - July 16, 2025
Collaborated with the team and client to develop product concepts, wireframes, roadmaps, and desktop prototypes for real estate apps in 6 months. Redesigned a cryptocurrency platform to improve user transaction tracking resulting in a 40% increase in active users per month. Met directly with clients and supported account managers.
Jr Graphic Designer at Wiboomedia
June 30, 2015 - July 16, 2025
Designed mockups and presentations of final products and marketing campaigns for clients.
Product Designer at IMA Health
May 1, 2023 - Present
Organized and structured IT team's tasks in Jira, including the creation of epics, user stories and task breakdowns to ensure alignment with project goals. Optimized user flows of a pharmacy communication platform for streamlined collaboration and medication delivery. Designed a pill reminder mobile app to help users manage their medication schedules and therapeutic adherence.
Customer Experience / Content Moderator at TELUS International
May 31, 2023 - July 16, 2025
Collaborated with international teams to reproduce reported issues, test new features, and refine system capabilities. Actively participated in training AI models tailored to content moderation tasks, enhancing efficiency and scalability. Leveraged human expertise and AI-driven solutions to ensure published content adhered to platform policies, privacy regulations, and compliance standards.
UX/UI Designer at brAIMS
September 30, 2021 - July 16, 2025
Led the UX/UI process, designed and implemented a style guide, and conducted user research. Utilized Lean UX to improve communication in design and development, achieving 95% accuracy between design prototypes and final features. Achieved MVP goals in 8 months by designing, testing, and implementing valuable product features.
Jr UX/UI Designer at Avanti Financial Services
November 30, 2018 - July 16, 2025
Collaborated with the team and clients to develop product concepts, wireframes, roadmaps, and desktop prototypes for real estate apps within 6 months. Redesigned a cryptocurrency platform to enhance system features, improving transaction tracking and increasing active users by 40% monthly. Met directly with clients and supported account managers.
Jr Graphic Designer at Wiboomedia
June 30, 2015 - July 16, 2025
Designed mockups and presentations for final products and marketing campaigns for clients.

Education

BA at Monseñor de Talavera College Caracas
January 1, 2013 - December 31, 2018
BA at Monseñor de Talavera College Caracas
January 1, 2013 - December 31, 2018

Qualifications

UX Design Career
January 1, 2018 - December 31, 2019
Design Thinking Certificate
January 1, 2022 - December 31, 2023
UX Design Career
January 1, 2018 - December 31, 2019
Design Thinking Certificate
January 1, 2022 - December 31, 2023

Industry Experience

Software & Internet, Financial Services, Healthcare, Real Estate & Construction, Media & Entertainment, Professional Services

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate