Available to hire
Hi, I’m Alda Navira, a Product Manager with over 4 years of experience in building and operating digital products, mainly in B2B SaaS, education technology, and startup environments. I specialize in leading cross-functional teams to deliver impactful features, improving product operations, and enhancing client satisfaction. At Digitaliz, I successfully managed the delivery of 15+ projects with a focus on AI-based enterprise solutions, while at eFishery, I streamlined product quality operations that resulted in a significant reduction in user complaints.
I am passionate about leveraging Agile methodologies, data-driven decision-making, and aligning stakeholders to turn business goals into scalable solutions. I enjoy collaborating with diverse teams and always advocate for user-centric product development to create meaningful digital experiences.
Experience Level
Work Experience
Project Manager at Digitaliz
December 1, 2022 - PresentLed cross-market product execution involving internal teams and external stakeholders including clients, sales, and user-facing operations. Delivered 15+ B2B digital projects including the launch of an AI-based enterprise solution called Corpodeus. Facilitated product ideation with clients, created product requirement documents, led sprint planning using Agile Scrum, and collaborated with UI/UX and engineering teams to deliver user-centric solutions. Conducted usability testing and analyzed user behavior using Microsoft Clarity and Google Analytics. Managed timelines, budgets, and invoices to ensure projects stayed on track and within scope. Achieved 100% on-time delivery, reduced development delays by 40%, and improved client satisfaction by 35%.
Product Manager Business Operations at Efishery
August 31, 2024 - July 30, 2025Managed and prioritized product-related tickets including bugs, feature requests, and enhancements to align with the roadmap and technical feasibility. Created scalable QA documentation and product quality dashboards to support decisions and cross-functional visibility. Collaborated with engineering and design teams to resolve UX bugs and deploy high-priority fixes quickly. Built feedback loops from user complaints and support data to influence feature iterations and backlog prioritization. Coordinated with over 200 sales representatives nationwide. Handled user complaints and escalations related to the fintech product Kabayan. Implemented automated ticketing system with JIRA, increasing issue tracking efficiency and reducing resolution time. Achieved a 43% reduction in user complaints, cut triage-to-resolution cycle time by 37%, and improved product quality by 28% within six months.
Product Owner at Ruangguru
November 30, 2022 - July 30, 2025Led discovery and ideation of new features for Roboguru, aligned with user behavior insights and strategic business objectives. Translated product vision into actionable requirements and wireframes for rapid validation. Partnered with UI/UX and engineering teams to design and deliver intuitive user flows. Collaborated with marketing to ensure launch readiness including go-to-market messaging. Monitored feature impact using KPIs and user engagement metrics to guide post-launch iterations. Contributed to a 10% increase in leads and revenue and achieved cross-team alignment with zero launch blockers.
Product Operations Specialist at Ruangguru
October 31, 2022 - July 30, 2025Managed over 2,000 Jira tickets focused on technical bugs, payment issues, and feature requests. Worked cross-functionally in a high-growth edtech startup, coordinating between product, sales, and engineering teams. Automated B2B voucher processing workflows to improve accuracy and speed. Acted as liaison between field operations and engineering ensuring smooth communication and fast blocker resolution. Validated issues raised by sales, created tickets, and collaborated with teams to solve them. Used HubSpot to manage inbound user leads and supported product operations using JIRA-based ticketing systems.
Project Manager at Digitaliz
December 1, 2022 - PresentLed cross-market product execution involving internal teams and external stakeholders including clients, sales, and user-facing operations. Delivered 15+ B2B digital projects including the AI-based enterprise solution ‘Corpodeus’. Facilitated product ideation with clients, created PRDs, and led sprint planning using Agile Scrum methodology. Collaborated with UI/UX and engineers to deliver user-centric solutions aligned with technical feasibility. Conducted usability testing and analyzed user behavior using Microsoft Clarity and Google Analytics. Managed project timelines, budgets, and invoices ensuring projects stayed on track and within scope. Conducted weekly meetings to track progress and resolve blockers. Achieved 100% on-time delivery, reduced development delays by 40%, and improved client satisfaction by 35%.
Product Manager Business Operations at Efishery
August 31, 2024 - July 30, 2025Prioritized and managed product-related tickets including bugs, feature requests, and enhancements to ensure alignment with roadmap and user impact. Created scalable QA documentation and product quality dashboards supporting product decisions and cross-functional visibility. Collaborated with engineering and design teams to resolve UX-related bugs and rapidly deploy high-priority fixes. Built feedback loops from user complaints and support data to influence feature iterations and backlog reprioritization. Coordinated with 200+ sales reps nationwide in a fast-paced agri-tech startup environment managing issue triage and QA coordination remotely. Oversaw ticket lifecycle using JIRA, implemented an automated ticketing system increasing issue tracking efficiency resulting in a 43% reduction in user complaints and a 37% reduction in triage-to-resolution time.
Product Owner at Ruangguru
November 30, 2022 - July 30, 2025Led discovery and ideation of new features for Roboguru aligned with user behavior insights and strategic business objectives. Translated product vision into actionable requirements and wireframes for rapid validation. Collaborated with UI/UX and engineering teams to design and deliver intuitive features with clear user flows. Coordinated with marketing to ensure feature readiness including GTM messaging and release alignment. Monitored feature impact using KPIs and user engagement metrics to guide post-launch iterations. Contributed to a 10% increase in leads and revenue with zero launch blockers.
Product Operations Specialist at Ruangguru
October 31, 2022 - July 30, 2025Managed over 2,000 JIRA tickets involving technical bugs, payment issues, and feature requests in a high-growth edtech startup. Coordinated cross-functionally between product, sales, and engineering teams to support product operations and fast blocker resolution. Automated B2B voucher processing workflows to improve accuracy and speed. Acted as liaison between field operations and engineering, validated issues raised by sales, creating tickets and collaborating on issue resolution. Managed inbound leads using HubSpot and supported product issue management via JIRA-based ticketing systems.
Education
Bachelor's Degree at Lambung Mangkurat University
January 1, 2016 - December 31, 2020Bachelor Degree at Lambung Mangkurat University
January 1, 2016 - December 31, 2020Qualifications
Project Portfolio Management
January 11, 2030 - July 30, 2025Making Key Decisions as a Manager
January 11, 2030 - July 30, 2025Project Portfolio Management
January 11, 2030 - July 30, 2025Making Key Decisions as a Manager
January 11, 2030 - July 30, 2025Industry Experience
Software & Internet, Education, Financial Services, Agriculture & Mining
Experience Level
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