Senior SDET / QA Automation Lead at ER SP (Healthcare SaaS)

Architected and evolved multiple automation frameworks in Python/PyTest/Selenium (WebDriver) and early C#/MSTest-Selenium-based frameworks to validate complex health-care scheduling workflows across web and mobile platforms. Achieved 90%+ reductions in test execution time by automating workflows that previously required 15-30 minutes of manual QA, now running in 3-5 minutes across five customer configuration profiles. Built a YAML-driven automation framework to enable coverage across common client deployment models for a multi-tenant SaaS platform. Restored baseline test coverage by fixing 100+ neglected unit tests, enabling automated checks in CI/CD pipelines and improving release reliability. Created dashboards to track unit test coverage and key metrics for leadership. Mentored QA peers and advised leadership on automation strategy, including VP-level stakeholders.

QA Lead / Junior Web Developer at ER SP (Healthcare SaaS)

Architected and validated complex healthcare scheduling workflows across web and mobile platforms using Python, PyTest, Selenium, and early C#/MSTest/Selenium frameworks; drove automation initiatives that cut regression test time by up to 90%. Rebuilt coverage by fixing 100+ neglected unit tests and integrating automated checks into CI/CD pipelines. Transitioned from support to development to QA leadership, gaining full life cycle perspective in a regulated healthcare environment.

Product Support Specialist / Account Manager → QA Analyst at ER SP (Healthcare SaaS)

Supported enterprise clients in the healthcare scheduling domain, gaining domain expertise and insight into user workflows. Partnered with leadership to improve testing processes and reduce production defects, while designing and executing test cases that shaped early automation initiatives. Built internal tools, including an automated support report that reduced weekly manual effort from hours to seconds, guiding QA efforts across development teams.

Senior SDET / QA Automation Lead at ERSP (Health care SaaS)

Architected multiple automation frameworks (Python, PyTest, Selenium) for web and mobile, across multi-tenant healthcare SaaS. Reduced test execution time by 90% by automating workflows that previously required 15-30 minutes of manual QA; restored 100+ broken unit tests and integrated coverage into CI/CD pipelines. Built a YAML-driven, config-aware automation runtime for common deployment models; created dashboards to track unit test coverage and key metrics; mentored QA peers and advised leadership on automation strategy.

QA Lead / Junior Web Developer at ERSP (Health care SaaS)

Led test strategy and mentoring for QA peers; implemented automated API validation and frameworks using C#, Selenium, and Appium for web and mobile testing; built internal tooling to accelerate QA and release readiness.

QA Analyst at ERSP (Health care SaaS)

Supported enterprise clients’ scheduling workflows; designed and executed test cases; helped introduce automation to enable earlier defect detection and improved release quality.

Senior SDET / QA Automation Lead at ERSP (Healthcare SaaS)

Architected and evolved automation frameworks (Python/PyTest/Selenium and earlier C#/Selenium) to validate complex healthcare scheduling workflows across web and mobile platforms. Reduced regression test execution time by up to 90% by automating workflows that previously required 15-30 minutes of manual QA; now 3-5 minutes across top five customer configurations. Developed a YAML-driven runtime configuration framework to cover common deployment models for a multi-tenant SaaS platform. Restored baseline test coverage by fixing 100+ neglected unit tests and enabling automated checks in CI/CD. Automated REST API validation via Postman collections; identified gaps in test coverage and championed integration of new tests into CI/CD. Created dashboards to report unit test coverage and metrics. Mentored QA peers and advised leadership on automation strategy including VP-level stakeholders.

QA Lead / Junior Web Developer at ERSP (Healthcare SaaS)

Transitioned from Support to Development to QA Lead, gaining a full lifecycle perspective of SaaS development in a regulated healthcare environment.