Available to hire
I am an IT professional with 15+ years of experience in software quality assurance, automation, and release management across enterprise cloud and on-premise environments. I excel at release coordination, governance, issue triage, and Root Cause Analysis, and I have hands-on experience implementing Release Compliance Automation to drive continuous improvement. I’m skilled at CI/CD pipeline optimization, risk mitigation, and ensuring audit-ready releases, collaborating with global teams in Agile, hybrid, and SAFe delivery models to maintain transparent release governance.
Throughout my career, I’ve built automated pipelines with Jenkins and Azure DevOps, delivered real-time release dashboards via ServiceNow and Power BI, and mentored teams in automation and DevOps practices. I’m excited to contribute to on-site, hybrid, or remote opportunities where I can enable reliable, high-quality software releases and drive ongoing process improvements.
Skills
Language
English
Fluent
Work Experience
Systems Engineer / Analyst at COCC
February 1, 2024 - February 1, 2024Managed incident and service request triage in Azure DevOps, ensuring SLA compliance and timely resolution. Supported Microsoft 365 and cloud-based application releases across QA, pre-release, and production environments. Configured deployment pipelines in Azure DevOps and Jenkins, enabling automated testing and streamlined release cycles. Conducted backend validation using SQL Server, MySQL, and Oracle during production and release deployments. Collaborated across QA, DevOps, and Infrastructure teams to strengthen deployment reliability and proactive monitoring. Facilitated release readiness reviews, QA audits, and Agile ceremonies, maintaining strong release governance and compliance standards. Utilized Jira for release tracking, sprint coordination, and defect management to improve visibility across releases.
Sr. Software Development Engineer in Test / QE Lead / Release Coordinator / Scrum Master at Optum (UnitedHealth Group)
July 1, 2022 - July 1, 2022Directed end-to-end release management for multiple healthcare applications under Agile and SAFe frameworks. Oversaw release calendars, readiness reviews, deployment planning, and sign-offs with cross-functional teams. Executed RCA and Release Compliance Automation to enhance stability, audit readiness, and process transparency. Led issue triage and post-release reviews to minimize production impact and improve release quality metrics. Partnered with DevOps to implement CI/CD pipelines (Jenkins, Azure DevOps), improving release throughput by 25%. Utilized SonarQube, GitHub, and Power BI dashboards for release quality metrics and risk transparency. Delivered release dashboards and stakeholder reports via ServiceNow for traceability and performance visibility. Facilitated Agile ceremonies, retrospectives, and go/no-go meetings, ensuring successful delivery and dependency alignment. Mentored teams in automation strategy, compliance readiness, and DevOps integration for continuous improvem
IT QA Test Automation Lead at The Hartford Insurance Company
August 1, 2010 - August 1, 2010Led QA automation and test validation for P&C Reinsurance applications, improving release quality and cycle time. Designed and implemented modular automation frameworks to improve maintainability and scalability. Managed release sign-offs, ensuring production readiness and adherence to governance standards. Collaborated with developers and analysts to ensure early defect identification and regression reliability. Enhanced QA documentation and test evidence processes, supporting audit and release traceability.
Systems Engineer / Analyst at COCC
July 1, 2023 - February 1, 2024Managed incident and service request triage in Azure DevOps, ensuring SLA compliance and timely resolution. Supported Microsoft 365 and cloud-based application releases across QA, pre-release, and production. Configured deployment pipelines in Azure DevOps and Jenkins to enable automated testing and streamlined release cycles. Conducted backend validation with SQL Server, MySQL, and Oracle during production and release deployments. Facilitated release readiness reviews, QA audits, and Agile ceremonies, maintaining strong release governance and compliance standards.
Sr. Software Development Engineer in Test / QE Lead / Release Coordinator / Scrum Master at Optum (UnitedHealth Group)
October 1, 2010 - July 1, 2022Directed end-to-end release management for multiple healthcare applications under Agile and SAFe frameworks. Executed both Root Cause Analysis (RCA) and Release Compliance Automation (RCA) to enhance stability, audit readiness, and process transparency. Led issue triage and post-release reviews to minimize production impact and improve release quality metrics. Partnered with DevOps to implement CI/CD pipelines (Jenkins, Azure DevOps), improving release throughput by 25%. Utilized SonarQube, GitHub, and Power BI dashboards for release quality metrics and risk transparency. Delivered release dashboards and stakeholder reports via ServiceNow for traceability and performance visibility. Facilitated Agile ceremonies, retrospectives, and go/no-go meetings, ensuring successful delivery and dependency alignment. Mentored teams in automation strategy, compliance readiness, and DevOps integration for continuous improvement.
IT QA Test Automation Lead at The Hartford Insurance Company
May 1, 2005 - August 1, 2010Led QA automation and test validation for P&C Reinsurance applications, improving release quality and cycle time. Designed and implemented modular automation frameworks to improve maintainability and scalability. Managed release sign-offs, ensuring production readiness and adherence to governance standards. Collaborated with developers and analysts to ensure early defect identification and regression reliability. Enhanced QA documentation and test evidence processes, supporting audit and release traceability.
Education
Master’s Degree in Computer Applications at Bharathidasan University
January 11, 2030 - November 15, 2025Bachelor’s Degree in Computer Science at Kakatiya University
January 11, 2030 - November 15, 2025Master's Degree in Computer Applications at Bharathidasan University, India
January 11, 2030 - December 8, 2025Bachelor's Degree in Computer Science at Kakatiya University, India
January 11, 2030 - December 8, 2025Qualifications
Certified Tester (CTFL) – ISTQB
January 11, 2030 - November 15, 2025Certified Agile Tester (CTFL-AT) – ISTQB
January 11, 2030 - November 15, 2025Certified Scrum Master (CSM) – Scrum Alliance
January 11, 2030 - November 15, 2025Certified Advanced Scrum Master (A-CSM) – Scrum Alliance
January 11, 2030 - November 15, 2025Generative AI Fundamentals – Databricks
January 11, 2030 - November 15, 2025Python for Beginners: Mastering the Essentials – Scaler
January 11, 2030 - November 15, 2025Certified Tester (CTFL) – ISTQB
January 11, 2030 - December 8, 2025Certified Agile Tester (CTFL-AT) – ISTQB
January 11, 2030 - December 8, 2025Certified Scrum Master (CSM) – Scrum Alliance
January 11, 2030 - December 8, 2025Certified Advanced Scrum Master (A-CSM) – Scrum Alliance
January 11, 2030 - December 8, 2025Generative AI Fundamentals – Databricks
January 11, 2030 - December 8, 2025Python for Beginners: Mastering the Essentials – Scaler
January 11, 2030 - December 8, 2025Industry Experience
Software & Internet, Healthcare, Financial Services, Professional Services, Other, Computers & Electronics
Skills
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