I'm a freelancer who specializes in communications, marketing, and PR from Lisbon, Portugal. I'm Gabriel Alcântara Lima, a motivated and adaptable professional with a degree in Communication and Cultural Studies. I have experience in CRM and client relations, with a strong focus on multichannel communication and intercultural teamwork. What sets me apart is my proven ability to merge creative content with data-driven results. For example, in my previous role as a content creator, I analyzed engagement metrics to optimize strategies and enhance brand visibility. I am skilled in using digital tools like Salesforce and Google Analytics, and I have a solid foundation in project management, problem-solving, and a customer-oriented approach. I am eager to apply my skills to new challenges and contribute to dynamic projects.

I'm a freelancer who specializes in communications, marketing, and PR from Lisbon, Portugal. I'm Gabriel Alcântara Lima, a motivated and adaptable professional with a degree in Communication and Cultural Studies. I have experience in CRM and client relations, with a strong focus on multichannel communication and intercultural teamwork. What sets me apart is my proven ability to merge creative content with data-driven results. For example, in my previous role as a content creator, I analyzed engagement metrics to optimize strategies and enhance brand visibility. I am skilled in using digital tools like Salesforce and Google Analytics, and I have a solid foundation in project management, problem-solving, and a customer-oriented approach. I am eager to apply my skills to new challenges and contribute to dynamic projects.

Available to hire

I’m a freelancer who specializes in communications, marketing, and PR from Lisbon, Portugal.

I’m Gabriel Alcântara Lima, a motivated and adaptable professional with a degree in Communication and Cultural Studies.

I have experience in CRM and client relations, with a strong focus on multichannel communication and intercultural teamwork. What sets me apart is my proven ability to merge creative content with data-driven results.

For example, in my previous role as a content creator, I analyzed engagement metrics to optimize strategies and enhance brand visibility. I am skilled in using digital tools like Salesforce and Google Analytics, and I have a solid foundation in project management, problem-solving, and a customer-oriented approach. I am eager to apply my skills to new challenges and contribute to dynamic projects.

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Language

English
Advanced
Spanish; Castilian
Intermediate
Portuguese
Fluent

Work Experience

Volunteer/Intern - Social Media and Events Intern at One Fam Hostels
June 1, 2025 - August 5, 2025
Created, edited, and published inspiring photos and digital videos for social media. Maintained, updated, and engaged with audiences across different channels.
Intern at IO Turismo (Digital Newspaper)
May 1, 2023 - October 9, 2025
Participated in tourism-related events; Wrote articles on various tourism topics, including hotel promotions, travel destinations, and sector trends.
Content Creator Support at Teleperformance Greece
June 1, 2025 - September 1, 2025
Processed requests from creators regarding monetization, content management, and technical troubleshooting; Supported clients in optimizing the use of platform features to enhance growth and engagement, building trust through clear and empathetic communication; CRM tools, including Salesforce, to manage customer interactions, track cases, and maintain accurate records.
Social Media Content Creator at Skagen Clothing
January 6, 2025 - May 30, 2025
Developed and managed engaging content for social media and digital campaigns, enhancing brand visibility, customer engagement, and influencing purchasing decisions; Analyzed engagement metrics to optimize content strategies, highlighting problem-solving and analytical abilities.

Education

Bachelor in Communication and Cultural Studies at Catholic University of Portugal
January 1, 2021 - January 1, 2024

Qualifications

Google Fundamentals of Digital Marketing
January 11, 2030 - August 5, 2025
Basics of Google Analytics by NOS
January 11, 2030 - August 5, 2025
Certificate English B2.1 (Certificated by UCP)
January 11, 2030 - August 5, 2025
Certificate Spanish B1.1 (Certificated by UCP)
January 11, 2030 - August 5, 2025
Bachelor's degree in Communication and Cultural Studies
January 11, 2030 - October 9, 2025
Salesforce
January 11, 2030 - October 9, 2025
Google Analytics
January 11, 2030 - October 9, 2025
Fundamentals of Digital Marketing
January 11, 2030 - October 9, 2025
Microsoft Excel
January 11, 2030 - October 9, 2025

Industry Experience

Media & Entertainment, Retail, Travel & Hospitality, Professional Services, Other, Education