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I'm Thalia Sung, a multidisciplinary storyteller with a background in broadcasting and a knack for turning complex operations into simple, scalable systems. I have experience in designing a comprehensive stock-distribution workflow, built 100% across all stores, and used customized spreadsheets with precise formulas to forecast orders, eliminate over-ordering and stockouts, and sharpen cost control. I've also created foundational staff guidelines and training materials, implemented weekly maintenance routines, and coordinated cross-functional teams across marketing, operations, and kitchen staff. I thrive on continuous learning in tech-driven environments and enjoy collaborating with designers, editors, and producers to deliver efficient processes and engaging outputs.…I'm Thalia Sung, a multidisciplinary storyteller with a background in broadcasting and a knack for turning complex operations into simple, scalable systems. I have experience in designing a comprehensive stock-distribution workflow, built 100% across all stores, and used customized spreadsheets with precise formulas to forecast orders, eliminate over-ordering and stockouts, and sharpen cost control. I've also created foundational staff guidelines and training materials, implemented weekly maintenance routines, and coordinated cross-functional teams across marketing, operations, and kitchen staff. I thrive on continuous learning in tech-driven environments and enjoy collaborating with designers, editors, and producers to deliver efficient processes and engaging outputs.

Thalia Sung

Video Editor, Project Manager, Location Manager, +4

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I'm Thalia Sung, a multidisciplinary storyteller with a background in broadcasting and a knack for turning complex operations into simple, scalable systems. I have experience in designing a comprehensive stock-distribution workflow, built 100% across all stores, and used customized spreadsheets with precise formulas to forecast orders, eliminate over-ordering and stockouts, and sharpen cost control. I've also created foundational staff guidelines and training materials, implemented weekly maintenance routines, and coordinated cross-functional teams across marketing, operations, and kitchen staff. I thrive on continuous learning in tech-driven environments and enjoy collaborating with designers, editors, and producers to deliver efficient processes and engaging outputs.…I'm Thalia Sung, a multidisciplinary storyteller with a background in broadcasting and a knack for turning complex operations into simple, scalable systems. I have experience in designing a comprehensive stock-distribution workflow, built 100% across all stores, and used customized spreadsheets with precise formulas to forecast orders, eliminate over-ordering and stockouts, and sharpen cost control. I've also created foundational staff guidelines and training materials, implemented weekly maintenance routines, and coordinated cross-functional teams across marketing, operations, and kitchen staff. I thrive on continuous learning in tech-driven environments and enjoy collaborating with designers, editors, and producers to deliver efficient processes and engaging outputs.

Available to hire

I’m Thalia Sung, a multidisciplinary storyteller with a background in broadcasting and a knack for turning complex operations into simple, scalable systems. I have experience in designing a comprehensive stock-distribution workflow, built 100% across all stores, and used customized spreadsheets with precise formulas to forecast orders, eliminate over-ordering and stockouts, and sharpen cost control.

I’ve also created foundational staff guidelines and training materials, implemented weekly maintenance routines, and coordinated cross-functional teams across marketing, operations, and kitchen staff. I thrive on continuous learning in tech-driven environments and enjoy collaborating with designers, editors, and producers to deliver efficient processes and engaging outputs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Advanced

Indonesian

Fluent

Work Experience

Waitress at Sushi Maru, Double Bay

January 1, 2023 - Present

Delivered customer service in fast-paced hospitality settings. Managed customer orders and liaised with kitchen staff.

Bar Back at Soul Dining

January 1, 2024 - October 23, 2025

Supported bar operations, assisted bartenders and maintained cleanliness and stocking.

Video Editor at Jejak Digital (Indonesia)

January 1, 2023 - Present

Produced and edited digital content for client projects. Collaborated with creative teams to ensure engaging final outputs.

Manager at Freo

January 10, 2024 - Present

I researched and implemented a the core operating system for stock distribution, which is now fully integrated across all stores. To improve ordering accuracy, I developed a custom spreadsheet system with built-in formulas that precisely forecast and calculate order quantities—eliminating over-ordering, reducing shortages, and improving cost control. I also created comprehensive staff guidelines and training materials covering daily operations, customer service, and allergen protocols, which are now used to onboard every new employee through the Deputy app. To ensure alignment across teams, I introduced a streamlined flavour release form that connects kitchen, marketing, and operations workflows. In addition, I established a consistent weekly machine cleaning routine using Microsoft To-Do, helping maintain food safety compliance and prevent product spoilage. Over time, I learned technical maintenance for Carpigiani and Cattabriga gelato machines to minimise downtime and ensure smooth production. I regularly liaised between marketing, team leaders, and freelancers to keep communication seamless, while overseeing staff management, scheduling, and rostering across multiple locations. Through this, I maintained efficient ordering and supply systems and handled daily operational and staff-related issues with consistency and care.