I am a Diploma in Library and Information Studies graduate with experience spanning administration, recordkeeping, ICT support, customer service, marketing, and remote digital work. I take pride in managing both physical and digital records, supporting front-desk operations, and coordinating social media efforts efficiently. My proficiency in Microsoft Office, Google Workspace, Canva, and collaboration tools like Zoom, Slack, and Trello allows me to deliver high-quality results in diverse environments including corporate, government, and remote settings. I am adaptable and eager to contribute my skills to new challenges.…

Nokuphiwa Noluthando Dlamini

I am a Diploma in Library and Information Studies graduate with experience spanning administration, recordkeeping, ICT support, customer service, marketing, and remote digital work. I take pride in managing both physical and digital records, supporting front-desk operations, and coordinating social media efforts efficiently. My proficiency in Microsoft Office, Google Workspace, Canva, and collaboration tools like Zoom, Slack, and Trello allows me to deliver high-quality results in diverse environments including corporate, government, and remote settings. I am adaptable and eager to contribute my skills to new challenges.…

Disponible para alquilar

I am a Diploma in Library and Information Studies graduate with experience spanning administration, recordkeeping, ICT support, customer service, marketing, and remote digital work. I take pride in managing both physical and digital records, supporting front-desk operations, and coordinating social media efforts efficiently.

My proficiency in Microsoft Office, Google Workspace, Canva, and collaboration tools like Zoom, Slack, and Trello allows me to deliver high-quality results in diverse environments including corporate, government, and remote settings. I am adaptable and eager to contribute my skills to new challenges.

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Experiencia laboral

Receptionist at Planet Fitness, Umhlanga
May 1, 2025 - Present
Manage front-desk operations including member check-ins, appointment scheduling, and payments. Maintain accurate member records and ensure high-quality service delivery. Coordinate with internal teams to support sales and marketing initiatives and respond professionally to member queries via phone and email.
Freelance Social Media Support at KTB Creatives Agency
January 1, 2024 - Present
Create and schedule engaging social media content for small business clients. Monitor engagement and respond to customer inquiries. Assist with monthly analytics and performance reporting to improve client outreach.
Library Intern (In-Service Training) at Richfield Graduate Institute of Technology
September 1, 2024 - August 15, 2025
Classified and catalogued library materials to facilitate easy retrieval. Managed inter-library loans and coordinated campus displays. Assisted with public presentations and outreach programs to enhance community engagement.
Property Manager (Student Accommodation) at Private Property Owner
January 1, 2025 - August 15, 2025
Oversaw lease agreements, tenant accounts, and property inspections. Maintained physical and digital record systems and managed email correspondence. Acted as a personal assistant to the landlord, supporting various administrative tasks.
Library Intern (In-Service Training) at Musgrave Library
August 1, 2023 - August 15, 2025
Assisted patrons with book issuing, returns, and general queries. Organised bookshelves and conducted school reading programs to encourage literacy among students.

Educación

Diploma in Library and Information Studies at Durban University of Technology
January 1, 2022 - January 1, 2024
BCom Accounting Science in Financial Accounting (In Progress) at University of South Africa
January 1, 2025 - August 15, 2025
Matric (Grade 12) at Meridian Newcastle High School
January 1, 2020 - January 1, 2020

Requisitos

Social Media Management Masterclass
January 11, 2030 - August 15, 2025
Computer Literacy (Microsoft Office Suite)
January 11, 2030 - August 15, 2025

Experiencia en el sector

Education, Government, Professional Services, Real Estate & Construction, Retail

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