I am a dedicated technology professional with a strong background in software engineering and technical consulting. Over the years, I have gained valuable experience supporting SaaS platforms, collaborating with merchants on API and ecommerce integration, and providing production support for critical systems. My work spans various industries and projects, including government, healthcare, logistics, and financial sectors. I thrive in environments where problem-solving, technical expertise, and teamwork are key. I have experience in software development, quality assurance, user acceptance testing, and customer support. I enjoy collaborating closely with stakeholders and engineering teams to ensure solutions meet business needs. I am always eager to learn and contribute to innovative technology solutions that improve processes and enhance user experience.

Samuel Oliver Magtotos

I am a dedicated technology professional with a strong background in software engineering and technical consulting. Over the years, I have gained valuable experience supporting SaaS platforms, collaborating with merchants on API and ecommerce integration, and providing production support for critical systems. My work spans various industries and projects, including government, healthcare, logistics, and financial sectors. I thrive in environments where problem-solving, technical expertise, and teamwork are key. I have experience in software development, quality assurance, user acceptance testing, and customer support. I enjoy collaborating closely with stakeholders and engineering teams to ensure solutions meet business needs. I am always eager to learn and contribute to innovative technology solutions that improve processes and enhance user experience.

Available to hire

I am a dedicated technology professional with a strong background in software engineering and technical consulting. Over the years, I have gained valuable experience supporting SaaS platforms, collaborating with merchants on API and ecommerce integration, and providing production support for critical systems. My work spans various industries and projects, including government, healthcare, logistics, and financial sectors.

I thrive in environments where problem-solving, technical expertise, and teamwork are key. I have experience in software development, quality assurance, user acceptance testing, and customer support. I enjoy collaborating closely with stakeholders and engineering teams to ensure solutions meet business needs. I am always eager to learn and contribute to innovative technology solutions that improve processes and enhance user experience.

See more

Experience Level

Expert
Expert
Expert
Expert

Work Experience

Technical Consultant at Flat Planet
April 30, 2025 - August 11, 2025
Provided Level 2 production support for Shippit, a multi-carrier shipping SaaS platform, resolving technical issues for B2B customers related to order processes and ecommerce integrations. Collaborated with merchants to integrate the company API and ecommerce platforms such as eBay, Magento, Shopify, WooCommerce, and others. Assisted with subscription and billing issues and worked with the engineering team to prioritize customer enhancement requests. Facilitated onboarding for enterprise merchants and handled data extraction to support reports and analysis.
Software Engineer at NCS Group
March 31, 2023 - August 11, 2025
Supported User Acceptance Testing (UAT) and End-to-End testing in collaboration with stakeholders. Co-led the Production Support team ensuring system stability after go-live. Managed data patching requests to maintain accuracy of citizen information. Liaised with third-party and infrastructure teams to resolve server, database, and certification issues. Coordinated with deployments to test bug fixes and enhancements before production rollout.
Application Support Analyst at NCS Group
December 31, 2019 - August 11, 2025
Contributed to skills and development system project enhancing data migration scripts and stored procedures. Worked full-time on financial system project developing batch interfaces processing citizen information using C#. Prepared test cases and data for systems and batch job interface testing phases including SIT, UAT, and End-to-End Testing.
Associate Consultant, Application at NCS Group
June 30, 2018 - August 11, 2025
Trained in C# and .NET development. Worked on a military healthcare project developing a new internal application for capturing archived medical records of Singapore Armed Forces. Provided Level 1, 2, and 3 production support for onsite and system issues. Performed regression and E2E testing. Collaborated with medical and dental officers for system enhancements and facilitated User Acceptance Testing sessions. Developed user and system reports using Microsoft Report Builder and SQL Server Reporting Services.
Software Quality Analyst (Internship) at Cambridge University Press
May 31, 2013 - August 11, 2025
Collaborated with the automation team to develop test scripts for front-end automation testing.

Education

Bachelor of Science in Computer Science at De La Salle University – Dasmariñas
January 11, 2030 - April 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Government, Financial Services, Healthcare, Transportation & Logistics

Experience Level

Expert
Expert
Expert
Expert

Hire a Developer

We have the best developer experts on Twine. Hire a developer in Quezon City today.