I’m a freelancer who specializes in, er, ummm…well nothing in particular. My specialty is adaptation honestly, new and challenging projects and experiences have a way of bringing the best out in me!!
I’m a mom to two children who inspire me every day, and four furry hound mix little girls who test my constitution each and every day. Busy and always happily on the go is how we live our lives, and I wouldn’t change one iota of the experience. I’m always looking to expand my horizons, always watching and listening. I have an extensive background (almost 20 years) in the service industry. Taking care of people, and their needs has been my motivation since I started my first job at 15. I have experience in POS systems, Kiosk installation/repair, extensive Microsoft Suite knowledge, and a growing and changing love and appreciation for SalesForce, and CRM programming. I’ve been part of remodeling teams in retail stores, and then one week later, I was on a team dismantling what we’d just done just 15 miles away. New projects and challenges inspire me to learn and be better, let’s see what kind of beautiful discoveries we can make together!!
Employment and project experience
Customer Service Specialist – TurboTax
2023Tax Season
Benefits Advisor – BenefitFocus
Open Enrollment 2022
Customer Success Professional – Saks Fifth Avenue
Spring/Summer 2022
Escalated Customer Service / E-mail Response Team – Williams Sonoma
Fall/Winter 2021
Department Head / Management Trainee – Kroger
August 2010 - June 2021
Experience Level
Language
Industry Experience
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