"S3" is a user-friendly mobile app, which helps to find and book well-trained and experienced maids for home services, near their location at a reliable cost. The app also enables to make safe and secure digital payments for the services they opt for.
Problem Statement
A simplified yet secured and usable design that helps busy working professionals to get their household work done and also have time for their personal life. A platform where users can get the services they need along with hygiene and security.
What are we trying to solve?
Difficult to find a maid according to user requirements.
Finding multiple services on a single platform.
Issues like unprofessional behaviour, consistent leaves, and time slots.
Verified and trustworthy service providers.
Language communication issues.
Dependency on neighbours and other resources to find a maid.
Providing solutions in emergency conditions.
Proposed Solution
A handy mobile app to easily search and book a maid as per user requirements
Providing a pool of maid services.
Leave approval, rating, and live chat features.
Offering well-trained and verified working professionals.
Offering features like tracking and emergency alerts with quick appointments.
Key Learnings
This case study helped us to thoroughly study the Design Process.
It helped us to understand the importance of empathizing with a user.
How user-centered design is key to the success of any app.
During the research phase it was fascinating to understand user problems.
Diving deeper by asking why? with every question helped us to learn new insights from the users.
UI/UXDesign mobileapp…"S3" is a user-friendly mobile app, which helps to find and book well-trained and experienced maids for home services, near their location at a reliable cost. The app also enables to make safe and secure digital payments for the services they opt for.
Problem Statement
A simplified yet secured and usable design that helps busy working professionals to get their household work done and also have time for their personal life. A platform where users can get the services they need along with hygiene and security.
What are we trying to solve?
Difficult to find a maid according to user requirements.
Finding multiple services on a single platform.
Issues like unprofessional behaviour, consistent leaves, and time slots.
Verified and trustworthy service providers.
Language communication issues.
Dependency on neighbours and other resources to find a maid.
Providing solutions in emergency conditions.
Proposed Solution
A handy mobile app to easily search and book a maid as per user requirements
Providing a pool of maid services.
Leave approval, rating, and live chat features.
Offering well-trained and verified working professionals.
Offering features like tracking and emergency alerts with quick appointments.
Key Learnings
This case study helped us to thoroughly study the Design Process.
It helped us to understand the importance of empathizing with a user.
How user-centered design is key to the success of any app.
During the research phase it was fascinating to understand user problems.
Diving deeper by asking why? with every question helped us to learn new insights from the users.
UI/UXDesign mobileappWW…