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Hello Everyone ! I posses over 12+ years of experience in customer service domain managing various accounts as Training & Quality Manager ( Microsoft , Symantec , AT&T , Dell , HSBC , Bank of America , Citi Bank , Sears , Reliance Retail ) Been part of Training i have trained more than 1000 full time associates and 300 flex-time associates.Designed a 300-month blended learning, performance-based curriculum for inside sales teams Successfully restructured and implemented in-house and external signature training series.Gave presentations at more than 15 locations per year My major strengths is creating professional Excel Dashboards and PowerPoint presentations . Expert in designing curricula and training programs aligning with clients' strategic goals, mission and vision while consistently pursuing opportunities to improve service delivery. And an ambitious Quality Lead with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Languages Known : English & Hindi (Indian) Which ever work assigned to me would be unto your satisfaction guarantee !!! Thanks & Regards, Robinson D William…Hello Everyone ! I posses over 12+ years of experience in customer service domain managing various accounts as Training & Quality Manager ( Microsoft , Symantec , AT&T , Dell , HSBC , Bank of America , Citi Bank , Sears , Reliance Retail ) Been part of Training i have trained more than 1000 full time associates and 300 flex-time associates.Designed a 300-month blended learning, performance-based curriculum for inside sales teams Successfully restructured and implemented in-house and external signature training series.Gave presentations at more than 15 locations per year My major strengths is creating professional Excel Dashboards and PowerPoint presentations . Expert in designing curricula and training programs aligning with clients' strategic goals, mission and vision while consistently pursuing opportunities to improve service delivery. And an ambitious Quality Lead with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Languages Known : English & Hindi (Indian) Which ever work assigned to me would be unto your satisfaction guarantee !!! Thanks & Regards, Robinson D William

wdrobins

Presentation Designer, Online Trainer, Voiceover Artist

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Hello Everyone ! I posses over 12+ years of experience in customer service domain managing various accounts as Training & Quality Manager ( Microsoft , Symantec , AT&T , Dell , HSBC , Bank of America , Citi Bank , Sears , Reliance Retail ) Been part of Training i have trained more than 1000 full time associates and 300 flex-time associates.Designed a 300-month blended learning, performance-based curriculum for inside sales teams Successfully restructured and implemented in-house and external signature training series.Gave presentations at more than 15 locations per year My major strengths is creating professional Excel Dashboards and PowerPoint presentations . Expert in designing curricula and training programs aligning with clients' strategic goals, mission and vision while consistently pursuing opportunities to improve service delivery. And an ambitious Quality Lead with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Languages Known : English & Hindi (Indian) Which ever work assigned to me would be unto your satisfaction guarantee !!! Thanks & Regards, Robinson D William…Hello Everyone ! I posses over 12+ years of experience in customer service domain managing various accounts as Training & Quality Manager ( Microsoft , Symantec , AT&T , Dell , HSBC , Bank of America , Citi Bank , Sears , Reliance Retail ) Been part of Training i have trained more than 1000 full time associates and 300 flex-time associates.Designed a 300-month blended learning, performance-based curriculum for inside sales teams Successfully restructured and implemented in-house and external signature training series.Gave presentations at more than 15 locations per year My major strengths is creating professional Excel Dashboards and PowerPoint presentations . Expert in designing curricula and training programs aligning with clients' strategic goals, mission and vision while consistently pursuing opportunities to improve service delivery. And an ambitious Quality Lead with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Languages Known : English & Hindi (Indian) Which ever work assigned to me would be unto your satisfaction guarantee !!! Thanks & Regards, Robinson D William

Available to hire

Mumbai, India

$50 per day ($6.25 per hour)

Hello Everyone !

I posses over 12+ years of experience in customer service domain managing various accounts as Training & Quality Manager ( Microsoft , Symantec , AT&T , Dell , HSBC , Bank of America , Citi Bank , Sears , Reliance Retail )

Been part of Training i have trained more than 1000 full time associates and 300 flex-time associates.Designed a 300-month blended learning, performance-based curriculum for inside sales teams Successfully restructured and implemented in-house and external signature training series.Gave presentations at more than 15 locations per year

My major strengths is creating professional Excel Dashboards and PowerPoint presentations . Expert in designing curricula and training programs aligning with clients’ strategic goals, mission and vision while consistently pursuing opportunities to improve service delivery. And an ambitious Quality Lead with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.

Languages Known : English & Hindi (Indian)

Which ever work assigned to me would be unto your satisfaction guarantee !!!

Thanks & Regards,
Robinson D William