DK

DERLYN KATHERIN VEGA ANGEL

Available to hire

Hello! I'm Derlyn, a dedicated professional with a passion for supporting teams and clients in achieving their goals.

About

Hello! I’m Derlyn, a dedicated professional with a passion for supporting teams and clients in achieving their goals. With years of experience in customer service and technical support, I thrive on providing efficient solutions and fostering positive relationships. I’m excited about new opportunities to contribute to innovative projects and improve user experiences.

  • Joined November 2025

Languages

  • Spanish; CastilianFluent
  • EnglishBeginner

Industry experience

  • Education
  • Professional Services

Work experience· 6 roles

Soporte Multicanal · CAIBYFAug 2025 – Aug 2025 · 1 mo

Currently serving as the primary contact point for customers, providing excellent service and ongoing support in various services. My role involves problem resolution and ensuring satisfaction levels remain high.

Support Multicanal · CAIBYFAug 2025 – Aug 2025 · 1 mo

Managed a contact point for customer inquiries regarding services, product information, and support systems.

Soporte Técnico · ALMACOMTSAJan 2023 – Jan 2023 · 1 mo

Engaged in data analysis and technical support, ensuring optimal functioning of services and resolving customer inquiries promptly. Focused on maintaining quality and structured communication.

Emergency and First Line Support · PROSEGUR COLOMBIAMar 2021 – Mar 2021 · 1 mo
Data Management and Support · ALMACONTSAMar 2021 – Mar 2021 · 1 mo
Soporte Especializado · PROSEGUR COLOMBIAMar 2021 – Mar 2021 · 1 mo

Education· 5

High School · Colegio Distrital Rafael Uribe Uribe2006
Technical Degree · Instituto Centro de Educación y Enseñanza y Aplicación al Trabajo - CENAT2013
Apalzado · Corporación Unificada Nacional de Educación Superior2030 – 2025
Bachillerato · Instituto Centro Educativo y enseñanza y aplicación al trabajo - CENAT2013

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