Available to hire
Hello,
Im Wassiim, originally born from France, live at Mauritius Island. Experience wise, i have more than 9years of customer service, and i do dj/music producer as a hobby.
I am a very fluent in english, french, creole, urdu and hindi.
Let’s connect for more opportunities
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
French
Fluent
English
Advanced
Work Experience
Téléconseiller at Convergys
January 1, 2019 - January 1, 2020Customer service and hotline support for the Just Eat campaign; trained on hotline procedures and client inquiries.
Téléconseiller Confirmé at EuroCRM
January 1, 2018 - January 1, 2019Handled customer requests on the Just Eat campaign (Allo Rest) with Zendesk for a France-based operation.
Téléconseiller Confirmé at EuroCRM
January 1, 2017 - January 1, 2018Managed customer inquiries on the Just Eat campaign (Allo Rest) based in France; Zendesk usage.
Téléconseiller (Centre d'appel) at EuroCRM
January 1, 2016 - January 1, 2017Complete training on Just Eat and tools including Zendesk and Google Pins; handling client requests.
Event Manager at Domaine du Poste
January 1, 2016 - January 1, 2021Family business involvement: event management, photography, and site organization; organizing events for associations.
Volunteer / Social Worker at Wooton Emerging Light Association
January 1, 2016 - January 1, 2017Supported social initiatives: organized educational outings, meals for elderly and disabled, donation drives.
Education
Secondary School Certificate at SSS Forest Side, Forest Side, Mauritius
January 1, 2010 - January 1, 2015Qualifications
Zendesk Certification
January 1, 2017 - January 1, 2018Google Pins / Website Creation Training
January 1, 2016 - January 1, 2016Industry Experience
Professional Services, Non-Profit Organization, Media & Entertainment, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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