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I'm a UX/UI designer who blends psychology and technology to craft usable, accessible products. My background in counseling informs my approach to user research, empathetic design, and collaborative problem solving. Currently contributing to Kyndryl and prior teams, I design high-fidelity interfaces, build design systems, and conduct field studies and usability testing to ensure clear, readable receipts and efficient internal workflows.…I'm a UX/UI designer who blends psychology and technology to craft usable, accessible products. My background in counseling informs my approach to user research, empathetic design, and collaborative problem solving. Currently contributing to Kyndryl and prior teams, I design high-fidelity interfaces, build design systems, and conduct field studies and usability testing to ensure clear, readable receipts and efficient internal workflows.

Maria Razo

UX Designer, UI Designer, Product Designer, +2

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I'm a UX/UI designer who blends psychology and technology to craft usable, accessible products. My background in counseling informs my approach to user research, empathetic design, and collaborative problem solving. Currently contributing to Kyndryl and prior teams, I design high-fidelity interfaces, build design systems, and conduct field studies and usability testing to ensure clear, readable receipts and efficient internal workflows.…I'm a UX/UI designer who blends psychology and technology to craft usable, accessible products. My background in counseling informs my approach to user research, empathetic design, and collaborative problem solving. Currently contributing to Kyndryl and prior teams, I design high-fidelity interfaces, build design systems, and conduct field studies and usability testing to ensure clear, readable receipts and efficient internal workflows.

Available to hire

I’m a UX/UI designer who blends psychology and technology to craft usable, accessible products. My background in counseling informs my approach to user research, empathetic design, and collaborative problem solving.

Currently contributing to Kyndryl and prior teams, I design high-fidelity interfaces, build design systems, and conduct field studies and usability testing to ensure clear, readable receipts and efficient internal workflows.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

Work Experience

UX Designer at Kyndryl

December 1, 2022 - Present

In an Agile setting, designed high-fidelity interfaces for multiple persona functions, designed internal B2B systems, and contributed to a company-wide style guide.

UX Designer at The Home Depot/Contact

May 1, 2022 - December 1, 2022

Designed low- and high-fidelity wireframes for the new Order Up system for associates; conducted field studies and usability testing with associates and customers to improve receipt and quotes readability.

UX Designer at Hub Group/Contact

January 1, 2022 - April 1, 2022

Collaborated with developers and product managers to create designs for internal products; ensured accessibility and consistency with the design library; operated in two-week Agile sprints to update designs based on product and user needs.

UX Designer at Orbis Technologies/Contract

October 1, 2021 - December 1, 2022

Worked with Vice President and Product Director to design external products; created a design library and redesigned two major external products; served as the sole designer ensuring system-wide consistency; conducted heuristic evaluations and developed personas and journey maps.

UI/UX Designer at HazAdapt Inc./Startup

October 1, 2020 - May 1, 2022

Sole designer in an Agile environment; collaborated with developers to launch the app; created wireframes for internal testing and iterated designs with accessibility in mind; used Figma to create low/high-fidelity prototypes and presented to CEO/CFOs; designed the Emergency Manager Personnel system for public-facing emergency information.

UI Researcher & Designer at OjaExpress/Internship

February 1, 2020 - April 1, 2020

Conducted heuristic evaluation of the former OjaExpress Merchant site, user testing on grocery chains for minority populations, semi-structured interviews, personas, journey maps, and site/maps; built low/high-fidelity wireframes in Axure; contributed to ongoing merchant system updates.

Psychotherapist at Pilsen Wellness Center

March 1, 2017 - November 1, 2017

Conducted individual and family therapy; completed mental health assessments, diagnosis, and treatment planning; managed client billing.

Partial Hospitalization Program Intern at Hartgrove Behavioral Health Hospital

June 1, 2015 - June 1, 2016

Conducted teen and adult group therapy; individual and family therapy; psychosocial and risk assessments, safety planning, and treatment planning.

JR Case Worker at Cornerstone Community Outreach

January 1, 2015 - June 1, 2015

Input data on residents’ surveys; graphed sign-in and chore data; organized incoming goods for residents.

JR Researcher at Center for Community Research

October 1, 2013 - March 1, 2014

Wrote overview on chronic fatigue syndrome; created FAQs for participant surveys; contacted potential participants for ME/CFS study; prepared study materials.