I’m Alejandra Navarro, a Business Management and Leadership student in Barrie, Canada, with hands-on experience supporting digital marketing, content development, and customer engagement through data-informed commercial projects. I enjoy turning business goals into clear messaging and visual communications—whether that’s planning campaigns, writing social media copy, building presentations, or preparing performance reporting that helps teams make smarter outreach decisions. I’ve worked across customer service, commercial projects, and retail leadership, collaborating with cross-functional partners to strengthen customer experience and consistent communication. From dashboarding and CRM tracking concepts to supporting ad platforms like Google Ads, Meta Ads, and LinkedIn Ads with UTM tracking, I bring a structured, customer-focused approach to improving marketing outcomes and aligning teams around shared KPIs.…

ALEJANDRA NAVARRO

I’m Alejandra Navarro, a Business Management and Leadership student in Barrie, Canada, with hands-on experience supporting digital marketing, content development, and customer engagement through data-informed commercial projects. I enjoy turning business goals into clear messaging and visual communications—whether that’s planning campaigns, writing social media copy, building presentations, or preparing performance reporting that helps teams make smarter outreach decisions. I’ve worked across customer service, commercial projects, and retail leadership, collaborating with cross-functional partners to strengthen customer experience and consistent communication. From dashboarding and CRM tracking concepts to supporting ad platforms like Google Ads, Meta Ads, and LinkedIn Ads with UTM tracking, I bring a structured, customer-focused approach to improving marketing outcomes and aligning teams around shared KPIs.…

Available to hire

I’m Alejandra Navarro, a Business Management and Leadership student in Barrie, Canada, with hands-on experience supporting digital marketing, content development, and customer engagement through data-informed commercial projects. I enjoy turning business goals into clear messaging and visual communications—whether that’s planning campaigns, writing social media copy, building presentations, or preparing performance reporting that helps teams make smarter outreach decisions.

I’ve worked across customer service, commercial projects, and retail leadership, collaborating with cross-functional partners to strengthen customer experience and consistent communication. From dashboarding and CRM tracking concepts to supporting ad platforms like Google Ads, Meta Ads, and LinkedIn Ads with UTM tracking, I bring a structured, customer-focused approach to improving marketing outcomes and aligning teams around shared KPIs.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Commercial Leadership Development Intern at Hercules Sealing Products
May 1, 2026 - August 31, 2026
Completed a cross-functional commercial rotation with hands-on exposure to marketing, sales, customer service, operations, and business development. Developed a Canadian market-expansion strategy using digital advertising, prospect targeting, campaign measurement, and market research. Created presentations and visual business communications using PowerPoint and Canva, supported by data-driven insights. Worked with Google Ads, Meta Ads, and LinkedIn Ads concepts alongside UTM tracking to evaluate performance and customer acquisition opportunities. Researched target markets and provided recommendations for localized Canadian marketing content aligned with sales and marketing.
Customer Service / Commercial Projects at Hercules Sealing Products
January 1, 2026 - Present
Support customer-facing communications and commercial initiatives while collaborating with sales, marketing, customer service, and operations. Create dashboards, reports, and visual business materials that translate customer and performance data into actionable insights. Contribute to customer and market research, CRM tracking, and business communications used to guide outreach and commercial decisions. Assist Customer 360 and process-improvement initiatives focused on consistent messaging, customer experience, and cross-functional coordination.
Dairy/Frozen Department Manager at Walmart Canada
September 1, 2025 - Present
Lead associates and drive daily department execution while maintaining customer experience, merchandising, and brand standards in a high-volume environment. Coach team members, communicate priorities, and adapt quickly to changing customer and operational needs.
Department Manager (Dairy/Frozen) at Walmart Canada
September 1, 2025 - Present
Lead associates and daily department execution while maintaining customer experience, merchandising, and brand standards in a high-volume retail environment. Coach team members, communicate priorities, and adapt quickly to changing customer and operational needs.
Day Lead Support Manager at Walmart Canada
November 1, 2022 - September 1, 2025
Supported customer-facing store operations and coordinated associates across multiple departments, deadlines, and priorities. Strengthened organization and communication skills through daily interactions with customers, associates, and leadership.

Education

Honours Bachelor of Business Administration (Management and Leadership) at Georgian College
January 1, 2024 - January 1, 2028
Honours Bachelor of Business Administration at Georgian College
January 1, 2024 - January 1, 2028
Honours Bachelor of Business Administration (BBA), Management and Leadership at Georgian College
January 1, 2024 - January 1, 2028

Qualifications

HubSpot Academy: Digital Marketing
January 11, 2030 - September 30, 2026
HubSpot Academy: Revenue Operations
January 11, 2030 - September 30, 2026
HubSpot Academy: Sales Management
January 11, 2030 - September 30, 2026
HubSpot Academy: Inbound Sales
January 11, 2030 - September 30, 2026
Ahrefs SEO for Beginners
January 11, 2030 - September 30, 2026
HubSpot Academy: Digital Marketing
January 11, 2030 - September 30, 2026
HubSpot Academy: Revenue Operations
January 11, 2030 - September 30, 2026
HubSpot Academy: Sales Management
January 11, 2030 - September 30, 2026
HubSpot Academy: Inbound Sales
January 11, 2030 - September 30, 2026
Ahrefs SEO for Beginners
January 11, 2030 - September 30, 2026
HubSpot Academy: Digital Marketing
January 11, 2030 - September 30, 2026
HubSpot Academy: Revenue Operations
January 11, 2030 - September 30, 2026
HubSpot Academy: Sales Management
January 11, 2030 - September 30, 2026
HubSpot Academy: Inbound Sales
January 11, 2030 - September 30, 2026
Ahrefs SEO for Beginners
January 11, 2030 - September 30, 2026

Industry Experience

Retail, Media & Entertainment, Professional Services