I am a committed and adaptable professional with a strong track record in administration, operations, and leadership. I excel at streamlining workflows, managing complex schedules, and conducting thorough research to support executive decision-making. I am highly proficient in Google Workspace and Microsoft Office, and I maintain confidentiality in high-pressure environments. I thrive in dynamic settings, collaborating with teams to deliver practical solutions and improve operational efficiency. I enjoy building digital organization systems, conducting market research, and providing clear, actionable insights to clients and stakeholders.

Aida Nofrita

I am a committed and adaptable professional with a strong track record in administration, operations, and leadership. I excel at streamlining workflows, managing complex schedules, and conducting thorough research to support executive decision-making. I am highly proficient in Google Workspace and Microsoft Office, and I maintain confidentiality in high-pressure environments. I thrive in dynamic settings, collaborating with teams to deliver practical solutions and improve operational efficiency. I enjoy building digital organization systems, conducting market research, and providing clear, actionable insights to clients and stakeholders.

Available to hire

I am a committed and adaptable professional with a strong track record in administration, operations, and leadership. I excel at streamlining workflows, managing complex schedules, and conducting thorough research to support executive decision-making. I am highly proficient in Google Workspace and Microsoft Office, and I maintain confidentiality in high-pressure environments.

I thrive in dynamic settings, collaborating with teams to deliver practical solutions and improve operational efficiency. I enjoy building digital organization systems, conducting market research, and providing clear, actionable insights to clients and stakeholders.

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Language

English
Fluent
Indonesian
Advanced

Work Experience

Lead Gen Strategist & Virtual Assistant at Freelance (Remote)
January 1, 2026 - Present
Providing remote administrative and operational support, streamlining digital workflows for SMEs. Managing digital organization systems, ensuring business records are secure and accessible. Conducting lead generation and market research to identify ideal audiences for clients.
Health, Safety and Operations Coordinator at PricewaterhouseCoopers (PwC) New Zealand
July 1, 2022 - March 22, 2024
Played a vital role in upholding a secure office environment by strictly following safety protocols and actively participating in the assessment and management of safety measures for both on-site and off-site PwC NZ events, ensuring the well-being of staff members. Collaborated closely with key personnel in administration and operations, fostering effective communication and coordination. Provided data support for H, S & W BU reports as well as ELT reports. Cultivated strong working relationships with suppliers in the H, S, and W domain, as well as operations suppliers, ensuring smooth collaboration and efficient procurement processes.
Health, Safety and Operations Administrator at PricewaterhouseCoopers (PwC) New Zealand
August 1, 2019 - June 30, 2022
Oversaw and optimized daily operations, including Auckland paper file management, merchandise coordination, and the facilitation of First Aid Training and Mental Health First Aid training courses. Provided reliable support to the National Operations Manager, including assisting with tasks such as organizing and tidying up paper files and other operational responsibilities during office refurbishments or relocations to new premises across PwC NZ offices. Developed expertise in managing accidents, incidents, and near misses through comprehensive job training. Fostered positive and productive relationships with suppliers, ensuring seamless collaboration and efficient procurement processes.
File Management Coordinator at PricewaterhouseCoopers (PwC) New Zealand
January 1, 2018 - December 31, 2019
Oversee File Centre services, supervising team members, and maintaining high internal customer service standards. Navigated the Filetrak system (Old file management software), successfully conducting annual archiving, paper file audits, and destruction processes in the Auckland office. Developed strong communication skills, fostering positive working relationships with team members, internal clients, and suppliers, facilitating effective collaboration and streamlined operations.
File Centre Team Leader I at PricewaterhouseCoopers (PwC) New Zealand
January 1, 2008 - December 31, 2017
Demonstrated exceptional proficiency in overseeing the delivery of File Centre services, ensuring the supervision of team members and maintaining a high standard of internal customer service. Expertly navigated the Filetrak system (Old file management software), successfully conducting annual archiving, paper file audits, and destruction processes in the Auckland office.
Permanent File Centre Staff I at PricewaterhouseCoopers (PwC) New Zealand
February 1, 2006 - April 30, 2008
Ensured the prompt delivery and collection of all requested documents, maintaining a high level of accuracy in filing procedures. Proactively created new files in a timely manner, facilitating efficient document organization. Regularly conducted archiving activities, ensuring proper storage and retrieval of files. Completed additional tasks as assigned by the Team Leader.
Temporary File Centre Staff I at PricewaterhouseCoopers (PwC) New Zealand
September 1, 2005 - January 31, 2006
Ensured the prompt and timely delivery and collection of all requested documents, maintaining a high level of accuracy in filing procedures. Proactively created new files in a timely manner, facilitating efficient document organization. Regularly conducted archiving activities, ensuring the proper storage and retrieval of files. Completed additional tasks as assigned by the Team Leader.
Secretary of English Department at STBA Prayoga (Prayoga College of Foreign Language Padang)
January 1, 1999 - December 31, 2002
Provided comprehensive support to the Head of STBA by taking minutes during meetings and assisting with the day-to-day operations of the college as needed.
English Lecturer at STBA Prayoga (Prayoga College of Foreign Language Padang)
January 1, 1993 - December 31, 1996
Delivered high-quality instruction in Grammar, English Proficiency, and Translation to Indonesian college students, ensuring a conducive learning environment and promoting academic growth.

Education

Master of Arts in Applied Linguistics at University of Melbourne
January 11, 2030 - February 12, 2026
Master of Arts in TESOL at University of Canberra
January 11, 2030 - February 12, 2026
Certificate in Translation Studies at Auckland University of Technology
January 11, 2030 - February 12, 2026
Health and Safety for Managers & Supervisors at EMA Webinar
January 11, 2030 - February 12, 2026

Qualifications

Workplace First Aid & Mental Health First Aid Training Certificates
January 11, 2030 - February 12, 2026
Health and Safety for Managers & Supervisors
January 11, 2030 - February 12, 2026
Workplace First Aid & Mental Health First Aid Training Certificates
January 11, 2030 - February 12, 2026

Industry Experience

Professional Services, Education, Healthcare

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