I'm a veteran Principal UX/UI Designer with over 16 years of experience specializing in enterprise software, design systems, and the strategic integration of AI into user experiences. Throughout your career, you have demonstrated deep expertise in architecting large-scale, accessible design systems—specifically building complex frameworks with React and Figma as a single source of truth—and delivering highly intuitive, human-in-the-loop agentic workflows and predictive dashboards.

Arturo Ramirez Gallardo

I'm a veteran Principal UX/UI Designer with over 16 years of experience specializing in enterprise software, design systems, and the strategic integration of AI into user experiences. Throughout your career, you have demonstrated deep expertise in architecting large-scale, accessible design systems—specifically building complex frameworks with React and Figma as a single source of truth—and delivering highly intuitive, human-in-the-loop agentic workflows and predictive dashboards.

Available to hire

I’m a veteran Principal UX/UI Designer with over 16 years of experience specializing in enterprise software, design systems, and the strategic integration of AI into user experiences. Throughout your career, you have demonstrated deep expertise in architecting large-scale, accessible design systems—specifically building complex frameworks with React and Figma as a single source of truth—and delivering highly intuitive, human-in-the-loop agentic workflows and predictive dashboards.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Principal Designer at CloseBot
February 1, 2025 - Present
AI/UX/UI architecture and product leadership: Led end-to-end AI strategy, built production LLM platform, and delivered a 100% responsive web product from concept to launch in under 15 months; developed AI design system for RLHF and guardrails to mitigate latency and hallucination risks; translated AI outputs into glanceable enterprise UIs; led generative research and prototyping to balance model behavior with real-world enterprise journeys.
Lead Experience Designer at Salesforce
June 1, 2020 - February 1, 2025
Directed systematic product design for high-stakes healthcare enterprises; operationalized Einstein AI capabilities into intuitive medical interfaces; engineered a component-driven design system; conducted ethnographic research to redesign clinician workflows; led design strategy for FirstNet (5G ecosystem) delivering reliable interfaces for first responders; scaled in-house UX/UI team and modernized legacy telecom design language.
Senior UX Designer at Microsoft Corp.
May 1, 2016 - June 1, 2020
Launched Azure IoT Central (V1); solved data-density problems by translating telemetry into real-time diagnostics; partnered with healthcare leaders to integrate IoT sensor data into clinical environments; contributed to accessibility improvements and cross-functional governance.
Consultant Designer II at Nintendo Inc.
October 1, 2014 - May 1, 2016
Synthesized player-centric HUDs and menus for global hardware/software launches; conducted iterative usability testing to refine interaction models across gaming demographics; enabled frictionless global navigation.
UX & Visual Designer at SMTHEpic Inc.
January 1, 2010 - October 1, 2014
Orchestrated full-cycle design delivery for enterprise and consumer clients; specialized in V1 lifecycle from discovery to wireframes and rapid prototyping; conducted user research and usability audits to inform long-term roadmaps.

Education

Bachelor’s degree at U.M.N.S.H.
January 1, 1996 - January 1, 2001
Diploma at Electronic Process Center
January 1, 1998 - January 1, 2001
UX Design Cert at DIGI Pen
January 1, 2015 - January 1, 2016
Certification at General Assembly
January 1, 2016 - January 1, 2017
Certification at School of Visual Concept
January 1, 2017 - January 1, 2017
Certification at Luminous Work
January 1, 2018 - January 1, 2018
Certification at Design U
January 1, 2019 - January 1, 2020

Qualifications

Salesforce Certified
January 11, 2030 - July 1, 2026
AT&T Accessibility & Inclusion Champion
January 11, 2030 - July 1, 2026
AT&T Design Playbook Creator
January 11, 2030 - July 1, 2026
AT&T Design System Creator and Team Leader
January 11, 2030 - July 1, 2026

Industry Experience

Media & Entertainment, Software & Internet, Healthcare, Telecommunications, Professional Services