Logistic Coordinator at HPE

Responsible for ensuring correct and on-time deliveries to end customers and channel partners, resolving shipping issues, communicating delays to relevant departments, and taking actions to avoid further delays. Daily supervision of delivery performance, handling daily shipments-not-delivered reports, investigating delivery failures, escalating to involved parties, and implementing corrective actions to maintain customer satisfaction. Provided operational support to internal functions and maintained relationships with internal customers and LSPs for high performance. First contact for incident management; executed and approved special deliveries (hotline, express requests), prioritized tasks and deadlines under strict time constraints. Monitored big deals with daily calls, set feasible expectations towards Project team until orders are delivered and invoices generated. Executed and monitored reverse shipments to the Return Center. Performed claim validation and cost approval. Participa

Administrative Clerk at Gopet Romania

Entered customer orders into the system and checked all legal clauses on documents to prevent payment disputes. Confirmed and signed customer orders. Verified cargo location and status with carriers and informed internal customers. Sent orders to carriers, emphasizing customer requirements to avoid delivery refusals. Provided support to Romanian and Bulgarian accounting colleagues on invoices and reports.