I help non-profits, entertainment, tech, and financial businesses stay organized, consistent, and moving forward — managing social media, coordinating projects, supporting operations, and delivering reliable customer service without the need for hand-holding.
With 6+ years of experience across social media management, community moderation, project coordination, virtual assistance, and customer support, I bring measurable results: 14,000%+ Instagram follower growth, $200K+ in fundraising revenue, 90% above-goal performance, and 95% customer retention — achieved through data analysis, strategic content planning, and strong operational ownership across fast-paced, remote environments.
I work independently and cross-functionally, managing multiple priorities and keeping projects on track without constant reminders. I take ownership, communicate proactively, and make sure nothing falls through the cracks. I’m currently completing my Certificate in Project Management, which deepens how I plan, organize, and execute complex work.
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WHAT I CAN HELP WITH:
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SOCIAL MEDIA MANAGEMENT & STRATEGY
💻Social media management across Instagram, Facebook, LinkedIn, TikTok, Pinterest, Bluesky, WhatsApp, Discord, Reddit, Snapchat, Tumblr, and Twitter/X
💻Content calendar creation, scheduling, and consistent publishing (Sprout Social, Later, Buffer)
💻Social media marketing strategy, brand voice consistency, and follower growth
💻Community engagement, moderation, and audience relationship management
💻Performance tracking, analytics reporting, and KPI monitoring
💻Social media content creation support, campaign coordination, and brand guidelines adherence
💻Social media account setup and platform optimization
PROJECT COORDINATION & OPERATIONS SUPPORT
📋Project coordination, task tracking, milestone management, and deadline follow-through
📋Workflow organization and process documentation
📋Cross-functional team coordination and stakeholder communication
📋Project management support via Notion and Asana
📋Kanban board maintenance and project management board updates
📋Event coordination support, outreach tracking, and vendor communication
📋Weekly progress reporting and status updates
VIRTUAL ASSISTANT & ADMINISTRATIVE SUPPORT
🗓Email communication, inbox management, and professional correspondence
🗓Calendar management, appointment scheduling, and meeting coordination
🗓Data entry, document organization, and file management (Google Workspace, Microsoft Excel
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