portfolio: _Website not available. Sign in: https://www.twine.net/signup_ I'm a UX/UI and Graphic Designer with a background in Master's in Design Innovation and Technology from RMIT and Product Design from IED Rome. I enjoy solving problems at the intersection of user research, interaction design, and visual communication. I have hands-on experience across the design process—from user research and journey mapping to prototyping and developer handoff—and I also build web apps using natural language-driven development. I quickly adapt to new teams and tools, and I am trilingual in English, Mandarin, and Italian.

RUOQI LEI (A BIGAIL LEI)

portfolio: _Website not available. Sign in: https://www.twine.net/signup_ I'm a UX/UI and Graphic Designer with a background in Master's in Design Innovation and Technology from RMIT and Product Design from IED Rome. I enjoy solving problems at the intersection of user research, interaction design, and visual communication. I have hands-on experience across the design process—from user research and journey mapping to prototyping and developer handoff—and I also build web apps using natural language-driven development. I quickly adapt to new teams and tools, and I am trilingual in English, Mandarin, and Italian.

Available to hire

portfolio: Website not available. Sign in: https://www.twine.net/signup

I’m a UX/UI and Graphic Designer with a background in Master’s in Design Innovation and Technology from RMIT and Product Design from IED Rome. I enjoy solving problems at the intersection of user research, interaction design, and visual communication.

I have hands-on experience across the design process—from user research and journey mapping to prototyping and developer handoff—and I also build web apps using natural language-driven development. I quickly adapt to new teams and tools, and I am trilingual in English, Mandarin, and Italian.

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Language

English
Fluent
Italian
Advanced
Chinese
Fluent

Work Experience

UI/UX Intern at Trackday (Jumpstart Program)
June 30, 2025 - November 30, 2025
Carried out user research and data analysis to support design decisions for membership and community features. Mapped information architecture and user flows for key parts of the platform. Created low-fidelity wireframes and assisted with handoff to WordPress/BuddyBoss developers. Collaborated with developers and designers, with work reaching a staging environment.
Marketing Intern (Online) at Cainiao Group
August 27, 2024 - December 27, 2024
Researched the local market and analyzed digital marketing performance for Cainiao's Melbourne operations. Wrote insight reports on Melbourne universities, local Chinese businesses, and how to adapt Cainiao's promotions for the local market. Managed private social media communities (50–200 members) and coordinated partnerships with local organisations. Worked as part of a remote cross-border team.
Salesperson at Merry Season
May 1, 2024 - March 31, 2026
Handled customer service and sales, and created promotional materials including posters and product booklets for seasonal campaigns.
Member of Outreach Department at RMIT Chinese Student and Scholars Association
February 1, 2024 - June 30, 2025
Contacted local businesses and helped organise events with the Events Department.
Volunteer at Kindness Trip 100 Organization
November 1, 2020 - February 28, 2021
Helped run a charity donation event.

Education

Bachelor of product design at IED (Istituto Europeo di Design)
September 1, 2018 - July 1, 2023
Master of Design Innovation and Technology at RMIT (Royal Melbourne Institute of Technology)
December 1, 2023 - December 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Education, Professional Services