I am an experienced customer service representative, tutor, and field data collector with strong communication and data collection skills. I am skilled in using Open Data Kit (ODK) for surveys and reporting, and I hold a postgraduate diploma in education along with certifications in project management, safety, data labeling, and translation.

Abubakar Sadiq Lawal

I am an experienced customer service representative, tutor, and field data collector with strong communication and data collection skills. I am skilled in using Open Data Kit (ODK) for surveys and reporting, and I hold a postgraduate diploma in education along with certifications in project management, safety, data labeling, and translation.

Available to hire

I am an experienced customer service representative, tutor, and field data collector with strong communication and data collection skills.

I am skilled in using Open Data Kit (ODK) for surveys and reporting, and I hold a postgraduate diploma in education along with certifications in project management, safety, data labeling, and translation.

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Language

English
Fluent
Hausa
Advanced

Work Experience

Customer Service Representative at SPANCO CHANNEL BPO (AIRTEL)
January 2, 2013 - January 15, 2014
Interacting with customers and providing information about products and services. Assisting customers to carry out requests and resolve complaints. Selling of company’s products and services (Outbound).
Customer Service Representative at ESMCS LIMITED (Etisalat)
January 26, 2014 - November 1, 2017
Interacting with customers and providing information about products and services. Assisting customers to carry out requests and resolve complaints.
Customer Service Representative at ESMCS LIMITED (Etisalat)
November 1, 2017 - Present
Interacting with customers and providing information about products and services. Assisting customers to carry out requests and resolve complaints. Selling of company’s products and services (Outbound).
NYSC at Forestry Research Institute Of Nigeria
January 1, 2013 - January 1, 2013
National Youth Service Corps placement during which I gained field data collection and research exposure.
Industrial Attachment at National Animal Production Research Institute
January 1, 2010 - January 1, 2010
Industrial attachment to gain practical exposure in animal production research.
NYSC Field Assignment at Forestry Research Institute Of Nigeria
January 1, 2013 - January 1, 2013
National Youth Service Corps (NYSC) field assignment and related activities during service year.
NYSC Service - Forestry Research Institute Of Nigeria at Forestry Research Institute Of Nigeria (FRIN)
January 1, 2013 - January 1, 2013
National Youth Service Corps assignment; fieldwork and research support.
NYSC National Service Member at Forestry Research Institute Of Nigeria
January 1, 2013 - January 1, 2013
Participated in NYSC service year at Forestry Research Institute Of Nigeria.

Education

Postgraduate Diploma in Education at Usman Danfodiyo University, Sokoto
January 11, 2030 - January 1, 2022
B.Agric.Tech.(Hons) Animal Production at Abubakar Tafawa Balewa University
January 11, 2030 - January 1, 2011
Senior School Certificate at Government Secondary School K/W Bauchi State
January 11, 2030 - January 1, 2003
Primary School Certificate at Command Children School, Bauchi
January 11, 2030 - January 1, 1996
Post Graduate Diploma in Education at Usman Danfodio University Sokoto
January 11, 2030 - January 1, 2022
B.Agric.Tech.(Hons) Animal Production at Abubakar Tafawa Balewa University
January 11, 2030 - January 1, 2011
Senior School Certificate at Government Secondary School K/W Bauchi State
January 11, 2030 - January 1, 2003
Primary School Certificate at Command Children School, Bauchi
January 11, 2030 - January 1, 1996
B.Agric.Tech.(Hons) Animal Production at Abubakar Tafawa Balewa University, Bauchi State
January 11, 2030 - January 1, 2011
Post Graduate Diploma in Education at Usman Danfodio University Sokoto
January 11, 2030 - January 1, 2022
B.Agric.Tech.(Hons) Animal Production (2nd class lower division) at Abubakar Tafawa Balewa University Bauchi State
January 11, 2030 - January 1, 2011
Senior School Cert. at Government Secondary School K/W Bauchi State
January 11, 2030 - January 1, 2003
Primary School Cert. at Command Children School, Bauchi
January 11, 2030 - January 1, 1996
B.Agric.Tech.(Hons) Animal Production (2nd class lower division) at Usman Danfodio University Sokoto
January 11, 2030 - January 1, 2011
Senior School Cert. at Government Secondary School K/W Bauchi State
January 11, 2030 - January 1, 2003
Primary School Cert. at Command Children School, Bauchi
January 11, 2030 - January 1, 1996

Qualifications

Project Management Essentials
January 11, 2030 - April 25, 2026
Personal Safety and Security Disaster Ready 2026
January 11, 2030 - January 1, 2026
Disaster Ready 2026
January 11, 2030 - January 1, 2026
Data Labeling Simulation
January 11, 2030 - April 25, 2026
Basic Translator Training (Module 1 -4)
January 11, 2030 - April 25, 2026
FORAGE, 2026
January 11, 2030 - January 1, 2026
Translation without borders, 2026
January 11, 2030 - January 1, 2026
Project Management Essentials
January 11, 2030 - April 25, 2026
Personal Safety and Security
January 11, 2030 - April 25, 2026
Disaster Ready 2026
January 11, 2030 - January 1, 2026
Disaster Ready 2026
January 11, 2030 - January 1, 2026
Data Labeling Simulation
January 11, 2030 - April 25, 2026
Basic Translator Training (Module 1 -4)
January 11, 2030 - April 25, 2026
FORAGE, 2026
January 11, 2030 - January 1, 2026
Translation without borders, 2026
January 11, 2030 - January 1, 2026
Post Graduate Diploma in Education
January 11, 2030 - January 1, 2022
Project Management Essentials
January 11, 2030 - April 25, 2026
Personal Safety and Security
January 11, 2030 - April 25, 2026
Disaster Ready 2026
January 1, 2026 - April 25, 2026
Data Labeling Simulation
January 1, 2026 - April 25, 2026
Basic Translator Training (Module 1-4)
January 11, 2030 - April 25, 2026
Translation without borders
January 1, 2026 - April 25, 2026
Project Management Essentials
January 11, 2030 - April 25, 2026
Personal Safety and Security
January 11, 2030 - April 25, 2026
Disaster Ready 2026
January 11, 2030 - April 25, 2026
Data Labeling Simulation
January 11, 2030 - April 25, 2026
Basic Translator Training (Module 1 -4)
January 11, 2030 - April 25, 2026
FORAGE, 2026
January 11, 2030 - April 25, 2026
Translation without borders, 2026
January 11, 2030 - April 25, 2026
Post Graduate Diploma in Education
January 11, 2030 - January 1, 2022
Project Management Essentials
January 11, 2030 - April 25, 2026
Personal Safety and Security
January 11, 2030 - April 25, 2026
Disaster Ready 2026
January 1, 2026 - April 25, 2026
Data Labeling Simulation
January 11, 2030 - April 25, 2026
Basic Translator Training (Module 1 -4)
January 11, 2030 - April 25, 2026
FORAGE, 2026
January 1, 2026 - April 25, 2026
Translation without borders, 2026
January 1, 2026 - April 25, 2026
Certificate of Merit
January 11, 2030 - October 5, 2022
Certificate of Excellence, Yandutse College
January 11, 2030 - October 7, 2021

Industry Experience

Education, Telecommunications, Professional Services, Other, Software & Internet, Agriculture & Mining, Government, Consumer Goods