Hi, I'm Anita. With a background in communication and public relations, as well as experience in the airline and insurance industries, I bring a professional and approachable attitude to every role I take on. I thrive in customer-facing environments, offering personalized support and effective problem-solving to ensure client satisfaction. I am continuously learning and growing in my career, currently expanding my expertise with professional training in insurance distribution while also having a solid foundation in digital marketing, sponsorship, and communication. I enjoy working with diverse people and am confident in my communication skills, always eager to contribute positively to any team or project.

Calcan Anita

Hi, I'm Anita. With a background in communication and public relations, as well as experience in the airline and insurance industries, I bring a professional and approachable attitude to every role I take on. I thrive in customer-facing environments, offering personalized support and effective problem-solving to ensure client satisfaction. I am continuously learning and growing in my career, currently expanding my expertise with professional training in insurance distribution while also having a solid foundation in digital marketing, sponsorship, and communication. I enjoy working with diverse people and am confident in my communication skills, always eager to contribute positively to any team or project.

Available to hire

Hi, I’m Anita. With a background in communication and public relations, as well as experience in the airline and insurance industries, I bring a professional and approachable attitude to every role I take on. I thrive in customer-facing environments, offering personalized support and effective problem-solving to ensure client satisfaction.

I am continuously learning and growing in my career, currently expanding my expertise with professional training in insurance distribution while also having a solid foundation in digital marketing, sponsorship, and communication. I enjoy working with diverse people and am confident in my communication skills, always eager to contribute positively to any team or project.

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Language

English
Advanced
Spanish; Castilian
Intermediate

Work Experience

Broker assistant at KLAUSENBURG BROKER DE ASIGURARE SRL
November 1, 2023 - Present
Remote self employed
Flight attendant at Wizz Air
July 31, 2019 - July 20, 2025
Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally. Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Lead Flight Attendant at FlyNas
February 28, 2018 - July 20, 2025
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures. Resolved passenger conflicts and medical emergencies during flights. Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Cabin crew at FlyNas
May 31, 2017 - July 20, 2025
Responsible for the safety and comfort of passengers. Contributing to customers in-flight experience. Providing the best service to the customer. Working with passengers from different cultures and background
Sales representative at AAM Advertising
May 31, 2015 - July 20, 2025

Education

Bachelor's degree at College of Political, Administrative and Communication Sciences, Cluj-Napoca
October 1, 2020 - June 30, 2023
High School Diploma at "Octavian Stroia" Coreography and Dramatic Arts, Cluj-Napoca
January 1, 2009 - December 31, 2013
High School Diploma at "Octavian Stroia" Coreography and Dramatic Arts, Cluj-Napoca
January 1, 2013 - June 30, 2013

Qualifications

Professional Diploma in Digital Marketing, Sponsorship and communication in Sport
September 1, 2022 - April 30, 2023
Initial Professional training - Insurance distributor
November 1, 2023 - November 30, 2023
Customer service training
February 1, 2015 - February 28, 2015
Training Certificate - Cabin Crew Practical Training
January 1, 2015 - January 31, 2015

Industry Experience

Travel & Hospitality, Professional Services, Financial Services

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