Alejandra Carolina Pérez J.

Available to hire

, a UX Writer / UX Content Designer who turns product ideas into clear, human, and frictionless experiences across apps and websites.

About

I’m Alejandra Carolina Pérez J., a UX Writer / UX Content Designer who turns product ideas into clear, human, and frictionless experiences across apps and websites. I craft UX copy, microcopy, and user-centered messaging for real moments (on landing pages, emails, and digital materials) always balancing usability, brand voice, and performance.

My background combines content strategy, SEO/AEO thinking, and cross-functional product collaboration. I’ve led blog and content programs that became the top traffic source for a company, supported multiple mobile app and web initiatives with flows and microcopy, and helped build scalable messaging systems like chatbot experiences and transactional email journeys.

  • 20 years' experience
  • Joined April 2024

Languages

  • EnglishAdvanced
  • Spanish; CastilianFluent

Industry experience

  • Gaming
  • Healthcare
  • Financial Services
  • Media & Entertainment
  • Software & Internet
  • Professional Services

Work experience· 6 roles

UX Writer | UX Content Designer · Bínk BogotaNov 2025 – Mar 2026 · 5 mos

Applied product UX writing across emails, digital flyers, and landing pages, covering UX copy, microcopy, and user-centered messaging. Researched and applied SEO/AEO strategy to improve website search positioning. Built a reusable function that increased the weight of words based on UX, brand, and marketing considerations. Contract ended due to administrative decisions unrelated to performance.

UX Writer | Marketing Analyst · Bismark Colombia, S.A.SJun 2017 – Oct 2025 · 8 yrs 5 mos

Defined content and voice strategy that drove the blog to account for 90% of total website traffic (99+ articles). Led the launch and management of four social media channels, increasing brand recall by 50%. Managed the corporate website (WordPress/Elementor), keeping UX writing and voice consistent across updates. Advised on UX and product strategy for two mobile app projects, delivering user flows and microcopy. Co-led the design of chatbot flows, transactional emails, and an email marketing strategy for four customer segments.

Specialist → Product Coordinator, Mobile Applications · ICOGroup CaracasOct 2014 – Jun 2017 · 2 yrs 9 mos

Contributed to the development of "Apensar," a brain-training game that surpassed 20 million downloads. Coordinated up to three mobile games simultaneously, writing UX copy and microcopy in Spanish and English while partnering with UI design, development, and testing. Supported multilingual releases (including Italian and French) through translation and content coordination. Promoted from Specialist to Product Coordinator based on performance.

Creative Writer · Molliex Advertising CaracasFeb 2011 – Nov 2011 · 10 mos
Communications Director | Creative · Pixel House CaracasMay 2010 – Jun 2017 · 7 yrs 2 mos
UX Writer | Consultant I → Consultant III, Digital Marketing · Banesco Banco UniversalJul 2005 – May 2010 · 4 yrs 11 mos

Education

Bachelor in communications · University Santa Maria1999 – 2004

Mention Corporate - Located in Caracas, Venezuela

Graphic Design · Centro Art Escuela de Diseno2007 – 2009

Institute in Caracas, Venezuela

Bachelor's degree in Communications · Universidad Santa María1999 – 2004

Certifications and awards· 5

UX/UI Designer2023 – 2024

CoderHouse

English Speaker Level B2+2013

ISI Learning School - Dublin Ireland

UX/UI Figma Patterns2022

Udemy

UX Master in Web Design and User Experience2001 – 2021

Udemy

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