Adeyemi Muraina Ayoola

Managed the EV charging platform across charger onboarding, station configuration, pricing, session management, alerts, and operational data integrity. Monitored charging stations in real time, identified faults and service disruptions, and coordinated escalations with the technical team to maintain network availability. Conducted daily charging revenue reconciliation using session data and paystack transaction records to ensure accuracy and resolve discrepancies. Prepared monthly host-partner revenue-share schedules and station performance reports covering sessions, uptime, revenue, utilization, and partner earnings. Supported drivers/customers through WhatsApp, email, and app channels while ensuring issues were tracked, resolved, and escalated within service timelines. Produced weekly operational performance reports for management and provided data-driven recommendations on pricing, capacity, and network performance. Led end-to-end Zoho CRM implementation and automated status notific

Coordinated day-to-day branch administrative operations to ensure seamless service delivery and operational efficiency. Supervised and supported staff through work allocation, attendance oversight, and performance monitoring; coordinated schedules and deployment for adequate coverage. Implemented and enforced organizational policies and monitored compliance with operational procedures, safety requirements, and service standards. Managed fleet and logistics operations to improve vehicle utilization, maintenance planning, and cost efficiency. Oversaw projects, monitored facilities maintenance and utilities management, and tracked vendor performance for optimal branch functionality. Maintained accurate administrative records and prepared reports supporting audits, compliance reviews, and management decisions. Supported branch leadership in executing operational improvement initiatives and administrative compliance requirements.

Provided executive administrative support to the Chairman and senior management team. Managed institutional records and membership databases while ensuring confidentiality, accuracy, and regulatory compliance. Coordinated administrative processes related to membership documentation and stakeholder communications. Digitized official documents to improve record accessibility and reduce administrative turnaround time. Supported orientation activities and administrative guidance for members and stakeholders, and maintained updated organizational information across relevant communication platforms.