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About

  • 2 years' experience
  • Joined October 2026

Languages

  • EnglishFluent

Industry experience

  • Telecommunications
  • Manufacturing

Work experience

Inbound (Premium) / Video Editing Support (Freelance) · Genex Infosys PLC (Banglalink Inbound - Premium)Oct 2023 – Dec 2024 · 1 yr 3 mos

Handled inbound operations for the Banglalink Premium line under Genex Infosys PLC, supporting customer communication workflows and operational responsibilities during the assigned period. Alongside operations work, developed video editing skills for freelancing, producing both short and long video portfolios and contributing editing support when required.

Operations Trainee Executive / Operation Trainee Executive · British American Tobacco BangladeshSep 2022 – Sep 2023 · 1 yr 1 mo

Operated and monitored computerized machines to ensure stability, diagnosing and resolving mechanical and electrical issues. Identified electrical problems and defects when machines stopped, and maintained work sustainability using IWS procedures. Updated databases and operational information to support management and day-to-day operational visibility. Participated in an electrical Autonomous Maintenance (AM) pole to strengthen maintenance practices and reduce recurring failures in the FMCG sector.

Education

Diploma in Electrical Technology · Rajdhani Polytechnic & Textile College (R.P.T.C)2017 – 2019
Secondary School Certificate (S.S.C) · Kurmitola High School & College2013 – 2015

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