ANTÓNIO FRANCO DE ALMEIDA

Available to hire

Hi, I’m Antonio Franco de Almeida. I have a passion for game design, story writing and overall worldbuilding in video games, especially RPG's.

About

Hi, I’m Antonio Franco de Almeida. I have a passion for game design, story writing and overall worldbuilding in video games, especially RPG’s. I have over 10 years of experience in writing my own games, mostly for Dungeons & Dragons, and have ran more than 8 campaigns of my own writing in my own setting, as well as numerous one-shots, all of which were extremely well received by all players involved.

I love practical, hands-on work, built my own PC, enjoy learning through doing, and stay active with reading, video games, and physical training. I’ve also led multiple long-running collaborative projects, which sharpened my creativity and teamwork.

  • 3 years' experience
  • Joined January 2026

Languages

  • EnglishFluent
  • PortugueseFluent

Industry experience

  • Software & Internet
  • Professional Services
  • Retail
  • Manufacturing
  • Other
  • Gaming
  • Computers & Electronics

Work experience· 7 roles

Backoffice Specialist · MauserOct 2025 – Present · 1 yr 2 mos

Handle private and enterprise customer complaints and requests, assist customers in fulfilling their needs, ensure peak customer satisfaction, address errors during shipping, and help plan future deliveries.

Migration SME · MicrosoftJun 2022 – Mar 2023 · 10 mos

Led migration of data (files and emails) from Google platforms to Office 365 for enterprise customers. Used CloudiWay (GDrive) and Migration Engine (Gmail); coordinated with clients and migration team; assisted customers with migration errors and scheduling; communicated incidents.

Migration Support Team (MST) Lead Specialist · MicrosoftMay 2022 – Jun 2022 · 2 mos

Continued MST Lead Specialist duties, providing guidance and troubleshooting for migrations; engaged with customers during May–June 2022 window.

Migration Support Team (MST) Lead Specialist · MicrosoftMar 2021 – Nov 2021 · 9 mos
Migration Velocity Manager · MicrosoftMar 2020 – Mar 2021 · 1 yr 1 mo
Sales and Configuration Technician · PCExpressJul 2019 – Sep 2019 · 3 mos
Sales and configuration of cellphones and computers · PCExpressJul 2019 – Sep 2019 · 3 mos

Education· 8

Computer Engineering · Escola Superior de Tecnologia e Gestão, Instituto Politécnico de Leiria2018 – 2019
Computing Course · CAF – Centro de Apoio e Formação2018 – 2026
Electrotechnical Engineering · Escola Superior de Tecnologia e Gestão, Instituto Politécnico de Leiria2017
Sciences and Technologies Course · Colégio Santo André2017 – 2026

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