Available to hire
Hello, I’m Ana Filipa Sousa, a fashion designer with a strong foundation in wardrobe and textile design. I blend creative intuition with practical know-how from retail roles and clinical support, always aiming to elevate the customer experience and the quality of every project.
I hold a Master’s in Design of Wardrobe and Textile, with hands-on skills in visual merchandising, Photoshop and Illustrator, and a collaborative mindset that thrives in multidisciplinary teams. I’m excited to keep growing in design, styling, and image-making while bringing ideas to life with attention to detail and a friendly, proactive approach.
Experience Level
Work Experience
Sales Performance at Teleperformance Portugal, Covilhã
August 1, 2016 - August 11, 2025Handled personalized customer service, merchandise reception and control, organization of exhibited items and store space, implementation of store modifications according to visual merchandising standards, and auditing insurance sales to verify legal conformity.
2nd Store Manager at Women's Secret, Castelo Branco
March 1, 2017 - PresentManaging store operations including merchandising, customer service, and store layout in accordance with brand guidelines.
2nd Store Manager at Women's Secret, Castelo Branco
March 1, 2017 - PresentResponsible for personalized customer service, merchandise reception and control, organization of exhibited items and store space, and implementation of store modifications according to visual merchandising (VM) standards. Conducted audits to ensure legal compliance of insurances and sales operations.
Teleperformance Agent at Teleperformance Portugal, Covilhã
August 1, 2016 - August 11, 2025Provided customer service and support. Gained valuable communication skills and experience in a fast-paced working environment over a long period of employment.
Sales Assistant at Versace
October 1, 2022 - October 16, 2025Customer service, visual merchandising, opening/closing the store, reception of merchandise, stock/inventory control, and contributing to sales targets through performance indicators.
Customer Service / Administrative Assistant at Affidea
June 1, 2022 - October 16, 2025Personalized customer service; visual merchandising; stock/inventory control; processing appointments and admissions; assisting patients and medical staff during exams; ensuring dispatch and delivery of exam results.
Education
Degree in Fashion Design at Universidade da Beira Interior, Covilhã
January 1, 2010 - January 1, 2016Master in Fashion and Textile Designer at Instituto Politécnico de Castelo Branco
January 1, 2017 - January 1, 2020Degree in Fashion Design at Universidade da Beira Interior, Covilhã
January 1, 2010 - January 1, 2016Master in Fashion and Textile Designer at Instituto Politécnico de Castelo Branco
January 1, 2017 - January 1, 2020Mestrado em Design de Vestuário e Têxtil at Instituto Politécnico de Castelo Branco
January 1, 2018 - January 1, 2021Licenciatura em Design de Moda at Universidade da Beira Interior, Covilhã
January 1, 2009 - January 1, 2015Formação Modular Certificada em Photoshop at Associação Empresarial de Mangualde
January 1, 2021 - January 1, 2021Qualifications
Photoshop Certified Modular Training
January 1, 2021 - August 11, 2025Photoshop Certified Modular Training
January 1, 2021 - August 11, 2025Mestrado em Design de Vestuário e Têxtil
January 1, 2018 - January 1, 2021Licenciatura em Design de Moda
January 1, 2009 - January 1, 2015Formação Modular Certificada em Photoshop
January 1, 2021 - January 1, 2021Industry Experience
Retail, Consumer Goods, Education, Healthcare, Professional Services
Experience Level
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