I’m Afroza Sultana, a Digital Marketing Specialist and Social Media Manager based in Dhaka. I help brands grow through effective Facebook and Instagram management, professional page setup and optimization, and engaging content creation using Canva and CapCut for short-form videos. I also support customers by handling messages, live queries, comments, moderation, and order-related questions with a responsive, customer-focused approach. Along with Meta Ads setup and campaign support (audience targeting and creatives), I enjoy working independently in remote environments and communicating clearly to ensure reliable delivery.…

Afroza Sultana

I’m Afroza Sultana, a Digital Marketing Specialist and Social Media Manager based in Dhaka. I help brands grow through effective Facebook and Instagram management, professional page setup and optimization, and engaging content creation using Canva and CapCut for short-form videos. I also support customers by handling messages, live queries, comments, moderation, and order-related questions with a responsive, customer-focused approach. Along with Meta Ads setup and campaign support (audience targeting and creatives), I enjoy working independently in remote environments and communicating clearly to ensure reliable delivery.…

Available to hire

I’m Afroza Sultana, a Digital Marketing Specialist and Social Media Manager based in Dhaka. I help brands grow through effective Facebook and Instagram management, professional page setup and optimization, and engaging content creation using Canva and CapCut for short-form videos.

I also support customers by handling messages, live queries, comments, moderation, and order-related questions with a responsive, customer-focused approach. Along with Meta Ads setup and campaign support (audience targeting and creatives), I enjoy working independently in remote environments and communicating clearly to ensure reliable delivery.

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Language

Bengali
Fluent
English
Advanced
Hindi
Intermediate

Work Experience

Digital Marketing Specialist & Virtual Assistant at Freelance / Remote Services
January 1, 2023 - Present
Manage and support Facebook and Instagram pages through content planning, post creation, captions, page optimization, and daily community engagement. Set up and run Meta advertising activities with campaign configuration, audience targeting, creative setup, and basic performance monitoring. Handle customer messages and live queries professionally by moderating comments and ensuring timely responses. Create social media visuals using Canva and edit short-form videos using CapCut. Assist with e-commerce customer support including product-related posts, order and query communication, and basic workflow support. Provide additional online support such as web research, basic data entry, and fast typing using common office and productivity tools.

Education

B.B.A. (Honours) in Management (ongoing) at Imam Gazzali Degree College
January 1, 2024 - September 13, 2026
Higher Secondary Certificate (HSC) — Business Studies at Imam Gazzali Degree College
January 1, 2023 - January 1, 2023
Secondary School Certificate (SSC) — Business Studies at Rangunia Mohila College
January 1, 2021 - January 1, 2021
B.B.A. (Honours) in Management at Imam Gazzali Degree College
January 1, 2023 - September 13, 2026
Higher Secondary Certificate (HSC) — Business Studies at Rangunia Mohila College
January 1, 2023 - December 31, 2023
Secondary School Certificate (SSC) — Business Studies at Pomra High School
January 1, 2021 - December 31, 2021
Professional Online Digital Marketing (Certified) at UY LAB, Dhaka, Bangladesh
November 12, 2023 - February 8, 2024

Qualifications

Professional Online Digital Marketing (Certified)
November 12, 2023 - February 12, 2024
Professional Online Digital Marketing (Certified) — UY LAB
November 12, 2023 - February 8, 2024

Industry Experience

Media & Entertainment, Education, Retail, Professional Services, Consumer Goods
    Social Media Management for Sama Elegance

    Managed and optimized the social media presence for Sama Elegance, a premium brand focused on sophistication and quality. Developed and executed targeted social media strategies to enhance brand visibility, foster engagement, and grow an active online audience.
    ​Key Responsibilities & Achievements
    ​Content Strategy & Creation: Curated visually compelling graphics, high-quality media, and engaging copy tailored to the brand’s aesthetic and target audience.
    ​Account Optimization: Improved profile branding, bio presentation, and post formatting across primary social media channels.
    ​Audience Engagement: Monitored community interactions, replied to inquiries, and built genuine connections to drive customer loyalty.
    ​Analytics & Growth: Tracked core performance metrics (reach, impressions, engagement rates) to continuously refine content performance.