I'm Agnese Pinto, a humanitarian professional with over a decade of experience in mentoring, coaching, and designing learning programs for large, diverse organizations. I currently lead the MSF Norway Mentoring & Coaching Hub, where I tailor solutions for staff across the movement and build partnerships with internal and external stakeholders to foster growth, ethics, and wellbeing. My work blends strategic program design, people development, and hands-on facilitation across field and HQ contexts. I’m passionate about decolonial approaches to mentoring, continuous professional development, and creating environments where staff can thrive and learn together.

Agnese Pinto

I'm Agnese Pinto, a humanitarian professional with over a decade of experience in mentoring, coaching, and designing learning programs for large, diverse organizations. I currently lead the MSF Norway Mentoring & Coaching Hub, where I tailor solutions for staff across the movement and build partnerships with internal and external stakeholders to foster growth, ethics, and wellbeing. My work blends strategic program design, people development, and hands-on facilitation across field and HQ contexts. I’m passionate about decolonial approaches to mentoring, continuous professional development, and creating environments where staff can thrive and learn together.

Available to hire

I’m Agnese Pinto, a humanitarian professional with over a decade of experience in mentoring, coaching, and designing learning programs for large, diverse organizations. I currently lead the MSF Norway Mentoring & Coaching Hub, where I tailor solutions for staff across the movement and build partnerships with internal and external stakeholders to foster growth, ethics, and wellbeing.

My work blends strategic program design, people development, and hands-on facilitation across field and HQ contexts. I’m passionate about decolonial approaches to mentoring, continuous professional development, and creating environments where staff can thrive and learn together.

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Experience Level

Intermediate

Language

Italian
Fluent
English
Fluent
French
Advanced
Spanish; Castilian
Advanced
Norwegian
Advanced
German
Beginner
Arabic
Beginner
Portuguese
Beginner

Work Experience

Coaching Programme Manager for the International MSF Individual Coaching Programme at Médecins Sans Frontières (MSF) Norway, Oslo – Mentoring & Coaching Hub
December 1, 2020 - Present
Lead the coaching programme design and delivery for MSF staff globally; tailor solutions for stakeholders, manage the pool of coaches, conduct needs assessments, support coaches and coachees, collect feedback, and report data. Contribute to budget and expenditures and liaise with internal and external partners (notably EMCC).
Member of the Leadership Team at The Mentoring and Coaching Hub (MSF Norway)
December 1, 2023 - June 30, 2024
Part of a distributed leadership model; contribute to vision and strategy with emphasis on innovation, ethics, decoloniality and DEI. Serve as the referent for relationships with internal and external stakeholders.
Ad Interim Mentoring and Coaching Hub (MCHub) Coordinator at Médecins Sans Frontières MSF Norway, Oslo – Mentoring & Coaching Hub
March 1, 2020 - September 30, 2020
Coordinate MCHub activities, liaise with movement-wide initiatives, redesign in-person courses to online formats, introduce new staff support initiatives during the pandemic, maintain strategy, budget oversight, and supervise team members.
Designer and facilitator of the International MSF Individual Coaching Education at MSF
January 1, 2021 - Present
Design and deliver the internal coaching education for MSF coaches; provide on-the-job training for future facilitators; education delivered in hybrid format (virtual and in-person), run every two years.
Facilitator of trainings and Continuous Professional Development (CPD) Manager for MSF Coaches and Mentors at MSF Norway – HR Department, Mentoring & Coaching Hub
December 1, 2017 - Present
Design, coordinate, facilitate and evaluate coaching, mentoring, and cross-cultural training; develop CPD initiatives for a pool of over 600 mentors/coaches; introduce blended learning models including peer learning, webinars, and supervision.
Internal Coach at MSF Norway – Mentoring & Coaching Hub
December 1, 2017 - Present
Provide coaching to internal staff across the MSF movement; manage multiple coachees simultaneously within contract limits.
Mentoring Project Manager (50%) at MSF Norway – Mentoring & Coaching Hub
September 1, 2016 - December 31, 2021
Manage the pool of mentors, match mentees, support mentoring relationships, collect feedback, and design Continuous Professional Development initiatives for a large mentor pool; drive cross-movement mentoring initiatives.
Ad Interim Career Manager at MSF – Norway HR Department
July 1, 2014 - December 31, 2014
Coordinate with pool managers and FAU to match Norwegian contracted expats; conduct briefing/debriefing and support professional development of expats.
Mentoring Programme Officer at MSF Norway – HR Department
April 1, 2014 - June 30, 2014
Develop and revise mentoring tools; implement recommendations from evaluations; extend target population; scale mentoring activities.
MIO (Mobile Implementation Officer) Briefing Debriefing Process at MSF Operational Center Brussels, HR Department
October 1, 2013 - March 31, 2014
Coordinate field implementation for the KITSCH Project; ensure coherence between missions; produce training materials, guidelines, and tools.
Evaluation Consultant Mentoring Project at MSF Norway – HR Department
August 1, 2013 - September 30, 2013
Conduct stakeholder interviews, analyze survey and interview data, and compile the evaluation report.
Ad Interim Mentoring Project Coordinator at MSF Norway – HR Department
August 1, 2013 - October 31, 2013
Temporary coordination of mentoring project activities; ensure continuity of mentoring processes.
Intermittent: Support to the HR Dept at Médecins Sans Frontières Belgium / MSF Norway
December 1, 2012 - April 30, 2013
Assisted HR tasks across multiple editions; supported PPD and Med Days activities.
Log Hospital at MSF – OCBMSF Italy
June 1, 2011 - July 31, 2011
Set up MSF pharmacy; provided logistical support to maternity and child hospital; contributed to emergency waste management, labs, and sterilization facilities.
Village Responsible at MSF – OCBMSF Italy
October 1, 2010 - December 31, 2010
Coordinated NFI distributions and shelter kit programs; managed mixed expat and local teams; reporting and supplier liaison.
Log Base at MSF – OCBMSF Italy
April 1, 2010 - September 30, 2010
Security operations, transport, WASH activities, stock management, IT/communications, and HR coordination for field teams.
Log Supply, Log Stock at MSF – OCBMSF Italy
January 1, 2010 - March 31, 2010
Local purchasing, stock management, and support to project administration in crisis settings.
UNV Programme Officer / UNV Specialist at UNDP Yemen (through UNV, Yemen Country Office)
February 1, 2007 - March 31, 2009
Supervised and supported multiple projects in climate change, biodiversity, and water resources; donor reporting and procurement oversight; project closure.
Assistant Coordinator - National Voluntary Service at "El Barrio" (Turin)
March 1, 2004 - March 31, 2005
Coordinated youth environmental education and international cooperation initiatives; organized events and workshops.
Au Pair at Hagen, Germany
September 1, 1999 - July 31, 2000
Childcare and housekeeping responsibilities as part of a year-long hosting arrangement.

Education

MA in Management of Development at University of Turin, UN Campus, Italy
January 1, 2005 - January 1, 2006
BA, DAMS, Cinema and Multimedia at Turin University, Turin, Italy
January 1, 2000 - January 1, 2005
Classical and European Studies; Italian High School Diploma; French High School Diploma (Baccalauréat) at “Umberto I” High School – Turin, Italy
January 1, 1994 - January 1, 1999

Qualifications

Certified Professional Coach (Co-Active Institute)
January 11, 2030 - May 20, 2026
EMCC Global Individual Coach/Mentor Programme Manager Accreditation (IPMA) and Professional Designation at Senior level (EIA)
January 11, 2030 - May 20, 2026
Perinatal and Childbirth Educator (MIPA)
January 11, 2030 - May 20, 2026
Certified Ayurvedic Wellness Coach (Shakti School)
January 11, 2030 - May 20, 2026
Certified Neurodiversity Facilitator in the workplace ( ThriveOnline Training )
October 11, 2025 - May 20, 2026
Investigator Qualification Training (CHS + Humentum)
October 1, 2024 - November 30, 2024
Advanced Facilitator Training and Conflict Management (Lewis Deep Democracy)
January 1, 2024 - May 20, 2026
Team Coaching Fundamentals (ORSC) – Amsterdam
April 1, 2022 - April 4, 2022
Facilitation Training (Edgework)
April 1, 2022 - April 3, 2022
Ayurvedic Wellness Coach (Shakti School)
January 1, 2021 - December 31, 2021
Ethical Mentoring (David Clutterbuck & Julie Haddock-Millar)
January 1, 2021 - March 31, 2021
Team Coaching (Expansion Pack) – Edgework
September 1, 2020 - December 31, 2020
Team Coaching Practitioner Programme – Coaching and Mentoring International (EMCC accredited)
October 1, 2020 - November 30, 2020
Positive Intelligence Coaching Program (Shirzad Chamine)
March 1, 2020 - May 31, 2020
Co-Facilitation Training – Lead Outside the Box (One week)
June 1, 2020 - June 7, 2020
Mentoring and Coaching Programme Manager Bespoke Practitioner Course (EMCC)
January 1, 2020 - June 30, 2020
Somatic Studies: Deep Body Studies in Self-rediscovery and Leadership (Intuitive Body and Dance)
August 1, 2017 - June 30, 2018
Certified Professional Co-Active Coach
August 1, 2018 - December 31, 2018

Industry Experience

Education, Healthcare, Non-Profit Organization, Professional Services