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Hi, I'm Ahmed Abdul Sami, a marketing and customer service professional based in Hyderabad, India. I hold an MBA in Marketing from Osmania University and have a proven track record of meeting sales targets, maintaining strong customer relationships, and resolving queries. I am skilled in digital marketing, content creation, copywriting, and data-driven decision making. I enjoy translating insights from tools like Google Analytics, SEMrush, and Google Ads into practical campaigns that drive growth, improve customer experiences, and deliver measurable results.…Hi, I'm Ahmed Abdul Sami, a marketing and customer service professional based in Hyderabad, India. I hold an MBA in Marketing from Osmania University and have a proven track record of meeting sales targets, maintaining strong customer relationships, and resolving queries. I am skilled in digital marketing, content creation, copywriting, and data-driven decision making. I enjoy translating insights from tools like Google Analytics, SEMrush, and Google Ads into practical campaigns that drive growth, improve customer experiences, and deliver measurable results.

Ahmed Abdul Sami

Digital Marketer, Content Creator, Copywriter, +3

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Hi, I'm Ahmed Abdul Sami, a marketing and customer service professional based in Hyderabad, India. I hold an MBA in Marketing from Osmania University and have a proven track record of meeting sales targets, maintaining strong customer relationships, and resolving queries. I am skilled in digital marketing, content creation, copywriting, and data-driven decision making. I enjoy translating insights from tools like Google Analytics, SEMrush, and Google Ads into practical campaigns that drive growth, improve customer experiences, and deliver measurable results.…Hi, I'm Ahmed Abdul Sami, a marketing and customer service professional based in Hyderabad, India. I hold an MBA in Marketing from Osmania University and have a proven track record of meeting sales targets, maintaining strong customer relationships, and resolving queries. I am skilled in digital marketing, content creation, copywriting, and data-driven decision making. I enjoy translating insights from tools like Google Analytics, SEMrush, and Google Ads into practical campaigns that drive growth, improve customer experiences, and deliver measurable results.

Available to hire

Hi, I’m Ahmed Abdul Sami, a marketing and customer service professional based in Hyderabad, India. I hold an MBA in Marketing from Osmania University and have a proven track record of meeting sales targets, maintaining strong customer relationships, and resolving queries.

I am skilled in digital marketing, content creation, copywriting, and data-driven decision making. I enjoy translating insights from tools like Google Analytics, SEMrush, and Google Ads into practical campaigns that drive growth, improve customer experiences, and deliver measurable results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Customer Service Executive (Retention Team) at Vertex Customer Solutions India Pvt Ltd.

November 1, 2014 - December 1, 2016

Assisted customers with set-top box connections and service onboarding; resolved billing queries; arranged technician visits; retained customers by offering renewal benefits; achieved daily conversion targets.

Sales Executive at Tata AIG General Insurance Pvt Ltd.

October 1, 2018 - April 1, 2019

Generated leads and converted customer calls into policy renewals.

Sales Executive at Sykes Business Services Pvt Ltd.

March 1, 2020 - August 1, 2022

Converted chat sales based on customer requirements; developed and implemented strategic sales plans to achieve growth targets; maintained customer relationships through market research and networking; consistently achieved sales targets and contributed to revenue growth.

Intern at InAmigosFoundation

March 1, 2026 - March 1, 2026

Developed engaging content for social media, collaborated on outreach content, conducted topic research, edited and proofread articles for clarity and brand consistency, curated content across Facebook, Twitter, and Instagram; planned, produced, and edited video projects; proposed innovative ideas to engage followers with diverse formats.

Customer Service Executive at Vertex Customer Solutions India Pvt Ltd.

November 1, 2014 - December 1, 2016

Assisted customers with new set-top box connections and service onboarding. Provided information on offers, deals, and entertainment features. Resolved billing queries, network issues, and arranged technician visits. Retained customers by highlighting renewal benefits and delivering satisfaction through effective service support.

Customer Service Executive (Retention Team) at Sykes Business Services Pvt Ltd.

March 1, 2020 - August 1, 2022

Converted chat sales based on customer requirements. Developed and implemented strategic sales plans to achieve growth targets. Maintained customer relationships through market research and networking. Consistently achieved sales targets and contributed to revenue growth.

Content Writer (Intern) at InAmigosFoundation

March 1, 2026 - March 1, 2026

Developed engaging content for social media platforms to increase community awareness. Collaborated with team members to create informative outreach content. Conducted research on relevant topics to support content strategies. Edited and proofread articles for clarity and brand consistency. Curated and posted creative, timely content across Facebook, Twitter, and Instagram. Planned, produced, and edited video projects to maximize engagement. Proposed innovative ideas to engage followers with diverse formats.

Customer Service Executive at Tata AIG General Insurance Pvt Ltd.

October 1, 2018 - April 1, 2019

Generated leads and converted customer calls into policy renewals; provided information on policies and offers; managed inquiries to ensure seamless policy renewals.

Sales Executive / Chat Sales Specialist at Sykes Business Services Pvt Ltd.

March 1, 2020 - August 1, 2022

Converted chat-based sales opportunities to orders; developed and implemented strategic sales plans to achieve growth targets; maintained customer relationships through market research and networking; consistently achieved sales targets and contributed to revenue growth.

Content Writer / Intern at InAmigosFoundation

March 1, 2026 - March 31, 2026

Developed engaging content for social media to increase community awareness; collaborated on informative outreach content; conducted research on relevant topics; edited and proofread articles for clarity and brand consistency; posted content across Facebook, Twitter, and Instagram; planned and produced video projects to maximize engagement; proposed innovative ideas to engage followers with diverse formats.