Available to hire
Dive into a world where every frame is a masterpiece and every moment, a visual symphony! With a dynamic fusion of 5 years in both photography and video editing, I’ve sculpted a career weaving tales through lens and timeline.
My portfolio boasts not only stunning images but also seamlessly edited videos that have garnered acclaim. From crafting compelling narratives to harnessing the power of visual storytelling, my passion lies in creating an immersive experience that lingers in the hearts and minds of viewers. Let’s embark on a journey where your vision unfolds into a mesmerizing reality!
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Arabic
Fluent
Work Experience
Customer Service Representative at MSI Corp
January 1, 2024 - October 11, 2025Managed customer inquiries, provided product information, and supported clients with issue resolution; maintained records in CRM and ensured high levels of customer satisfaction.
Customer Service Representative at MSI Corp
January 1, 2024 - October 11, 2025Managed customer inquiries, provided support, and maintained client relations in a fast-paced environment.
Call Centre Support at MSI
January 1, 2024 - October 6, 2025Experienced Call Centre Support on agents with 1 year of expertise in supporting agents and optimizing customer service operations. Adept at supervising day to day activities, coaching agents, and resolving escalated issues to ensure exceptional customer experiences. Strong leadership and communication skills, with proven ability to motivate agents, improve performance numbers, and implement process improvements. Highly skilled in troubleshooting, training, and driving customer satisfaction while maintaining a focus on efficiency and quality. Committed to creating a positive work environment and contributing to the overall success of the call centre
Customer Service Representative at MSI Corp
January 1, 2024 - October 6, 2025Provided customer support and service, addressing inquiries and resolving issues.
Customer Service Representative at MSI Corp
January 1, 2024 - October 6, 2025Customer service role supporting client communications and issue resolution in Ottawa region.
Customer Service Representative at MSI Corp
January 1, 2024 - October 6, 2025Provided customer service support, handled inquiries, resolved issues, and maintained client relations.
Call Centre Agent at MSI
January 1, 2023 - October 6, 2025Motivated and customer-focused call centre agent with 2 years of experience in handling inbound and outbound calls, providing exceptional customer service, and resolving issues efficiently. Adept at managing high call volumes while maintaining a positive and professional demeanor. Skilled in active listening, problem-solving, and multitasking, with a strong ability to meet or exceed performance targets. Known excellent communication skills, patience, and commitment to customer satisfaction.
CALL CENTRE SUPPORT at MSI
January 1, 2023 - April 27, 2024Experienced Call Centre Support on agents with 1 year of expertise in supporting agents and optimizing customer service operations. Adept at supervising day to day activities, coaching agents, and resolving escalated issues to ensure exceptional customer experiences. Strong leadership and communication skills, with proven ability to motivate agents, improve performance numbers, and implement process improvements. Highly skilled in troubleshooting, training, and driving customer satisfaction while maintaining a focus on efficiency and quality. Committed to creating a positive work environment and contributing to the overall success of the call centre.
Photographer, Videographer & Video Editor at TAC Universe & Bas Fi Masr
January 1, 2022 - October 11, 2025Captured and edited multimedia content for campaigns and productions; managed shoots, performed color grading and sound editing, and delivered final videos for distribution across social and broadcast channels.
Photographer, Videographer & Video Editor at TAC Universe & Bas Fi Masr
January 1, 2022 - October 11, 2025Handled photography, videography, and editing across projects, contributing to visual storytelling and streamlined editing workflows.
Photographer, Videographer & Video Editor at TAC UNIVERSE
January 1, 2022 - October 6, 2025Skilled photographer with expertise in capturing high-quality images and editing them to create polished, visually engaging content. Experienced in various photography styles including portraits, events, and product photography.
Photographer, Videographer & Video Editor at TAC Universe & Bas Fi Masr
January 1, 2022 - October 6, 2025Managed photography and videography across projects; edited video content for client deliverables and campaigns.
Photographer, Videographer & Video Editor at TAC Universe & Bas Fi Masr
January 1, 2022 - October 6, 2025Provided photography, videography, and edited video assets for campaigns, events, and social media content.
Photographer, Videographer & Video Editor at TAC Universe & Bas Fi Masr
January 1, 2022 - October 6, 2025Managed photography and videography projects, produced and edited videos for social media and marketing, ensuring cohesive storytelling across formats.
CALL CENTRE AGENT at MSI
January 1, 2022 - December 31, 2023Motivated and customer-focused call centre agent with 2 years of experience in handling inbound and outbound calls, providing exceptional customer service, and resolving issues efficiently. Adept at managing high call volumes while maintaining a positive and professional demeanor. Skilled in active listening, problem-solving, and multitasking, with a strong ability to meet or exceed performance targets. Known for excellent communication skills, patience, and commitment to customer satisfaction.
PHOTOGRAPHER, VIDEOGRAPHER & VIDEO EDITOR at TAC UNIVERSE
January 1, 2020 - December 31, 2022Skilled photographer with expertise in capturing high-quality images and editing them to create polished, visually engaging content. Experienced in various photography styles including portraits, events, and product photography.
Photographer at 41st Cairo International Film Festival
January 1, 2019 - October 11, 2025Photographed festival coverage including red-carpet events and press photos; delivered high-quality stills for media use and assisted editors with selecting and retouching images.
Videographer And Video Editor at ARISE MPE
January 1, 2019 - October 11, 2025Produced and edited promotional and documentary-style videos, managing end-to-end production from concept to delivery. Coordinated with clients to capture brand messages, shot on location, and delivered polished final cuts using Premiere Pro and Final Cut Pro X. Maintained archival footage, prepared storyboards, and supported post-production with color correction and audio mixing.
Photographer at 41st Cairo International Film Festival
January 1, 2019 - October 11, 2025Photographed festival events, capturing high-quality stills for press and promotional use, coordinating with media teams to ensure comprehensive coverage.
Videographer and Video Editor at ARISE MPE
January 1, 2019 - October 11, 2025Produced and edited video content for clients, planned shoots, performed post-production tasks including color correction and final delivery. Built and maintained efficient editing workflows to meet project deadlines.
Videographer & Video Editor at ARISE MPE
January 1, 2019 - October 6, 2025Creative and detail-oriented videographer and video editor with 5 years of experience in capturing, editing, and producing high-quality video content. Skilled in working with various video production equipment, including cameras, lighting, and audio.
Photographer at 41st Cairo International Film Festival
January 1, 2019 - October 6, 2025Provided photography coverage for the festival, capturing events, red carpets, and behind-the-scenes activities; delivered edited selects for press and marketing materials.
Videographer And Video Editor at ARISE MPE
January 1, 2019 - October 6, 2025Produced and edited video content for campaigns and events; collaborated with teams to craft visual narratives across multiple platforms, including shooting, editing, color correction and post-production workflows.
Photographer at 41st Cairo International Film Festival
January 1, 2019 - October 6, 2025Photographed festival events, red-carpet moments, and related activities to produce high-quality imagery for press and promotional use.
Videographer And Video Editor at ARISE MPE
January 1, 2019 - October 6, 2025Handled videography and video editing projects for events and clients, delivering polished footage and narratives.
Photography at 41st Cairo International Film Festival
January 1, 2019 - October 6, 2025Photographed festival events, red carpet moments, and press conferences; collaborated with event teams to capture high-quality images for media coverage.
Videographer And Video Editor at ARISE MPE
January 1, 2019 - October 6, 2025Created and edited video content, shot footage as needed, and performed post-production tasks including color correction and audio syncing to deliver polished projects for client campaigns.
VIDEOGRAPHER & VIDEO EDITOR at ARISE MPE
January 1, 2018 - December 31, 2019Creative and detail-oriented videographer and video editor with 5 years of experience in capturing, editing, and producing high-quality video content. Skilled in working with various video production equipment, including cameras, lighting, and audio.
Education
Bachelor Degree at Arab Academy for Science, Technology and Maritime Transport
January 1, 2014 - December 31, 2018Bachelor Degree in Business Administration - English Section at Arab Academy for Science, Technology and Maritime Transport, Alexandria, Egypt
January 1, 2014 - January 1, 2018High School Diploma at Egyptian American School
January 1, 2000 - January 1, 2014High School at Egyptian American School
January 1, 2000 - January 1, 2014Bachelor Degree in Business Administration - English Section at Arab Academy for Science, Technology and Maritime Transport
January 1, 2014 - January 1, 2018Bachelor Degree in Business Administration - English Section at Arab Academy for Science, Technology and Maritime Transport
January 1, 2014 - January 1, 2018Secondary Education at Egyptian American School
January 1, 2000 - January 1, 2014Bachelor Degree in Business Administration and Media Management at Arab Academy for Science, Technology and Maritime Transport
January 1, 2014 - January 1, 2018High School at Egyptian American School
January 1, 2000 - January 1, 2014Bachelor of Business Administration (English Section) at Arab Academy for Science, Technology and Maritime Transport
January 1, 2014 - January 1, 2018Bachelor of Business Administration - English Section at Arab Academy for Science, Technology and Maritime Transport
January 1, 2014 - January 1, 2018High School Diploma at Egyptian American School
January 1, 2000 - January 1, 2014Qualifications
Industry Experience
Media & Entertainment, Professional Services, Consumer Goods, Retail, Education, Software & Internet, Telecommunications
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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