Available to hire
Dual citizen and multilingual cybersecurity professional with a strong focus on secure Cloud transformation. With deep expertise in Microsoft Azure and Google Cloud Platform (GCP), I specialize in strengthening security architectures, mitigating cyber risks, and building resilient, scalable cloud environments.
Combining hands-on technical proficiency with strategic thinking, I help organizations enhance their security posture, align with modern compliance standards, and drive secure digital innovation across complex IT landscapes.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Arabic
Fluent
English
Fluent
German
Advanced
Romanian, Moldavian, Moldovan
Fluent
Work Experience
Cyber security Vulnerability management Consultant at Arvato Systems IT (Brasov – Romania)
October 1, 2024 - PresentManage the full vulnerability management lifecycle, from scanning and assessment to prioritization and remediation, across on-premise and cloud environments (AWS, Azure). Continuously monitor systems using industry-standard tools (e.g., Tenable, Qualys, Rapid7) to detect vulnerabilities, misconfigurations, and emerging threats. Correlate threat intelligence with environmental context to ensure critical vulnerabilities are addressed before exploitation. Provide hands-on cloud security services including architecture reviews, configuration hardening, and implementation of security controls in multi-cloud environments. Generate risk reports and executive dashboards. Collaborate with DevOps and IT teams to integrate security into CI/CD pipelines. Support client compliance efforts with ISO 27001, NIST 800-53, CIS Controls, and GDPR.
GCP - Cloud Security Control Plane Engineer at Deutsche Bank (Bucharest – Romania)
January 20, 2023 - October 1, 2024Led implementation and management of data migration and access control policies in Google Cloud using Prisma and Guardrails to ensure secure, scalable cloud infrastructure. Collaborated with cross-functional teams to design and optimize secure cloud integration solutions for critical bank systems aligned with industry best practices and compliance requirements. Configured and optimized Prisma Alerts, Guardrails, and RCC constraint policies to support migration and integration while minimizing risk and enhancing performance. Developed and maintained a knowledge base. Supported troubleshooting and resolution during migration and integration to minimize downtime and ensure operational continuity.
Azure Security Support Escalation Engineer at Microsoft (Bucharest – Romania)
July 20, 2021 - December 1, 2022Handled Azure security cases for a premier customer, including complex issues related to Azure information protection, Key Vault, and ADRMS technologies.
Microsoft Office Support Engineer at Microsoft (Bucharest – Romania)
January 1, 2018 - June 1, 2021Supported Arabic, English, German, and Romanian speaking customers. Addressed complex Office 365 cases and analyzed logs/traces (Process Monitor, NetMon, Fiddler). Worked across Office Core and Office 365 SharePoint integration technology and Office deployment. Became an SME for AIP (Azure Information Protection).
SharePoint Support Engineer (Search Engine team) at Microsoft (Bucharest – Romania)
July 1, 2017 - November 1, 2017Supported customers in Arabic, English, German, and Romanian in SharePoint Search; had experience with both SPO and on-prem. Ramped up PowerShell and SharePoint TS and best practices (e.g., Fiddler trace). Solved complex SharePoint issues efficiently to maintain high customer satisfaction.
Technical Subject Matter Expert at WIPRO technologies (Bucharest – Romania)
April 1, 2015 - July 1, 2017Provided support to team members for technical issues and language-specific procedures. Managed knowledge transition from IBM (Brno). Trained team members and created training plans (post KAP sessions, regular trainings, improvement training, training transition members, new hire training). Audited team members using audit tools (e.g., Collosus) and ran feedback sessions. Maintained client relationships through meetings and monitored team metrics according to ITIL practices. Created and maintained procedures and SOPs in OneNote/ServiceNow knowledge base. Developed FCR via continuous metrics monitoring and lean projects. Produced operational reports, scorecards, quality metrics, and client weekly/monthly presentations.
Senior IT Technical support Specialist (English, German and Arabic support) at Genpact (Bucharest – Romania)
April 1, 2012 - April 1, 2015Provided English, German, Arabic, and Romanian customer support by phone and email, monitoring service standards via dashboards and remotely troubleshooting by taking control of PCs or guiding users. Produced daily reports and supported iPad/iPhone/BlackBerry devices. Provided restoration support for missed items in Outlook or server, routed tickets using Remedy, and supported Microsoft Office Suite and Outlook (2003–2010). Also supported German-specific programs/databases for remote data transfer outside/corporate-internal systems. Additionally served as German-specific trainer and queue manager, monitoring metrics and managing the EMEA queue, ensuring proper assignment and ticket path/duration, coordinating with local Germany IT team for updates, and delivering training to new employees.
English, German Tourist guide at Cairo Express Travel (Local Agent of Thomas Cook Northern Europe)
September 19, 2007 - May 1, 2010Guided tour groups to architectural places and explained monuments in German (GTI - German Travel International). Managed the tour guiding department (5 persons) and managed the Danish department Falk Lauritsen (3 persons), including planning and work instructions.
Education
B.Sc. in Tourism and foreign languages (English and German) at Alexandria University, Faculty of Tourism and Hotels
January 11, 2030 - January 1, 2013Preliminary master’s degree Studies in Tour Guiding at Alexandria University, Faculty of Tourism and Hotels
September 1, 2007 - September 1, 2008Master Researcher in Egyptology (Protecting The Egyptian Borders and its Development Across the Ancient Egyptian Civilization) at Alexandria University, Faculty of Tourism and Hotels
January 1, 2008 - January 1, 2013Qualifications
Industry Experience
Computers & Electronics, Professional Services, Financial Services, Software & Internet, Travel & Hospitality
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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