Available to hire
I am a bilingual (Spanish-English) customer service professional with over two years of experience in fast-paced environments. I excel at handling in-person, phone, and chat interactions, providing efficient and friendly service. I am currently pursuing a Bachelor’s degree in English and am committed to continuous improvement. I am seeking remote opportunities with flexible schedules.
Skills
Experience Level
Beginner
Language
Spanish; Castilian
Fluent
English
Intermediate
Work Experience
Waitress / Customer Service Assistant at Chinese Restaurant
April 15, 2023 - March 15, 2026Provided customer service in a high-demand environment; Took and managed orders in person, by phone, and via chat; Resolved customer inquiries and ensured satisfaction; Maintained clear and professional communication with clients; Managed multiple tasks efficiently under pressure; Supported general operations and teamwork.
Education
Bachelor's Degree in English (In progress) at Universidad Surcolombiana
January 11, 2030 - April 22, 2026Qualifications
Industry Experience
Travel & Hospitality, Retail
Skills
Experience Level
Beginner
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