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I am a compassionate, creative, and purpose-driven professional with over a decade of experience spanning leadership, customer service, community engagement, visual merchandising, hospitality, and social enterprise. As the Founder and Director of Lotus Poetry Ltd, I lead an award-winning social enterprise that uses poetry, storytelling, and creative content to support emotional wellbeing, inclusion, self-expression, and personal growth. Through Lotus Poetry, I have built an engaged online community, developed wellbeing-focused campaigns, and created personalised products and experiences that help people feel seen, heard, and connected. I am known for bringing calm to challenging situations and for blending strong organisational skills with genuine empathy, integrity, and a people-first approach. I enjoy creating safe spaces for meaningful conversations, supporting vulnerable individuals, and collaborating with organisations and communities to strengthen wellbeing and belonging. I hold an Enhanced DBS and PVG, a full UK driving licence, and I am willing to relocate anywhere. My passion is helping people reach their potential and making a positive difference through authentic human connection.…I am a compassionate, creative, and purpose-driven professional with over a decade of experience spanning leadership, customer service, community engagement, visual merchandising, hospitality, and social enterprise. As the Founder and Director of Lotus Poetry Ltd, I lead an award-winning social enterprise that uses poetry, storytelling, and creative content to support emotional wellbeing, inclusion, self-expression, and personal growth. Through Lotus Poetry, I have built an engaged online community, developed wellbeing-focused campaigns, and created personalised products and experiences that help people feel seen, heard, and connected. I am known for bringing calm to challenging situations and for blending strong organisational skills with genuine empathy, integrity, and a people-first approach. I enjoy creating safe spaces for meaningful conversations, supporting vulnerable individuals, and collaborating with organisations and communities to strengthen wellbeing and belonging. I hold an Enhanced DBS and PVG, a full UK driving licence, and I am willing to relocate anywhere. My passion is helping people reach their potential and making a positive difference through authentic human connection.

Ailsa Wright

Writer, Content Designer, Content Creator, +3

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I am a compassionate, creative, and purpose-driven professional with over a decade of experience spanning leadership, customer service, community engagement, visual merchandising, hospitality, and social enterprise. As the Founder and Director of Lotus Poetry Ltd, I lead an award-winning social enterprise that uses poetry, storytelling, and creative content to support emotional wellbeing, inclusion, self-expression, and personal growth. Through Lotus Poetry, I have built an engaged online community, developed wellbeing-focused campaigns, and created personalised products and experiences that help people feel seen, heard, and connected. I am known for bringing calm to challenging situations and for blending strong organisational skills with genuine empathy, integrity, and a people-first approach. I enjoy creating safe spaces for meaningful conversations, supporting vulnerable individuals, and collaborating with organisations and communities to strengthen wellbeing and belonging. I hold an Enhanced DBS and PVG, a full UK driving licence, and I am willing to relocate anywhere. My passion is helping people reach their potential and making a positive difference through authentic human connection.…I am a compassionate, creative, and purpose-driven professional with over a decade of experience spanning leadership, customer service, community engagement, visual merchandising, hospitality, and social enterprise. As the Founder and Director of Lotus Poetry Ltd, I lead an award-winning social enterprise that uses poetry, storytelling, and creative content to support emotional wellbeing, inclusion, self-expression, and personal growth. Through Lotus Poetry, I have built an engaged online community, developed wellbeing-focused campaigns, and created personalised products and experiences that help people feel seen, heard, and connected. I am known for bringing calm to challenging situations and for blending strong organisational skills with genuine empathy, integrity, and a people-first approach. I enjoy creating safe spaces for meaningful conversations, supporting vulnerable individuals, and collaborating with organisations and communities to strengthen wellbeing and belonging. I hold an Enhanced DBS and PVG, a full UK driving licence, and I am willing to relocate anywhere. My passion is helping people reach their potential and making a positive difference through authentic human connection.

Available to hire

I am a compassionate, creative, and purpose-driven professional with over a decade of experience spanning leadership, customer service, community engagement, visual merchandising, hospitality, and social enterprise. As the Founder and Director of Lotus Poetry Ltd, I lead an award-winning social enterprise that uses poetry, storytelling, and creative content to support emotional wellbeing, inclusion, self-expression, and personal growth. Through Lotus Poetry, I have built an engaged online community, developed wellbeing-focused campaigns, and created personalised products and experiences that help people feel seen, heard, and connected.

I am known for bringing calm to challenging situations and for blending strong organisational skills with genuine empathy, integrity, and a people-first approach. I enjoy creating safe spaces for meaningful conversations, supporting vulnerable individuals, and collaborating with organisations and communities to strengthen wellbeing and belonging. I hold an Enhanced DBS and PVG, a full UK driving licence, and I am willing to relocate anywhere. My passion is helping people reach their potential and making a positive difference through authentic human connection.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Fluent

Work Experience

Housekeeper at Days Inn / Welcome Break Gretna Green

March 1, 2022 - February 29, 2024

Maintained hygiene and safety standards across 20+ rooms per shift, protected guest privacy and comfort, followed health & safety and COSHH procedures, and promptly reported safety and maintenance concerns.

Supervisor/Visual Merchandiser at Gap

May 1, 2015 - May 1, 2015

Store supervisor and visual merchandising lead with loss prevention duties; responsibilities included cash handling, opening/closing procedures, setting up visuals for new stores, travelling to other stores to install visuals, conducting conference calls, managing in the manager's absence, interview processes, and delivering customer service.

Supervisor/Visual Merchandiser at Gap - Gretna

September 1, 2009 - May 31, 2015

Led day-to-day store operations, created eye-catching visual displays and floor layouts that told the brand’s story, supported store launches, and trained staff. Served as the Loss Prevention Champion and collaborated with head office on visuals, performance, and campaigns.

Supervisor/Visual Merchandiser at Gap

September 1, 2009 - May 31, 2015

Blended creative flair with strong leadership to deliver standout store experiences. Created eye-catching visual displays and floor layouts that told the brand’s story and drove sales. Led the team day-to-day, opening and closing the store, cashing up, and stepping in for the manager when needed. Acted as the store’s Loss Prevention Champion, training the team and keeping shrinkage low. Travelled to new stores to set up visuals and support store launches. Took part in interviews and staff training, helping to build confident, customer-focused teams. Delivered warm, professional service — always putting the customer at the heart of every decision. Collaborated on conference calls to align with head office on visuals, performance, and upcoming campaigns.

Supervisor at Burger King

September 1, 2009 - September 1, 2009

Prepared and cooked meals to high quality and safety standards in a fast-paced kitchen; guided team members to ensure smooth operation during busy periods; maintained hygiene and cleanliness; managed stock rotation and assisted with ordering; trained new staff on procedures and customer service; ensured meals were served on time and met dietary needs.

Supervisor at Burger King - Gretna Green

June 1, 2009 - September 30, 2009

Prepared and cooked meals to high quality and safety standards in a fast-paced kitchen, trained new staff, managed stock rotation, and ensured customer service standards and dietary needs were met.