I am a music programs professional with hands-on experience leading a full-service lessons department, managing 10+ instructors and 100+ students. I excel in scheduling, operations, customer experience, and team coordination in fast-paced environments. I balance creative musical expertise with strong organizational, hospitality, and people-management skills, always striving to create welcoming, high-quality learning experiences for students and families.

A. J. Yglesias

I am a music programs professional with hands-on experience leading a full-service lessons department, managing 10+ instructors and 100+ students. I excel in scheduling, operations, customer experience, and team coordination in fast-paced environments. I balance creative musical expertise with strong organizational, hospitality, and people-management skills, always striving to create welcoming, high-quality learning experiences for students and families.

Available to hire

I am a music programs professional with hands-on experience leading a full-service lessons department, managing 10+ instructors and 100+ students. I excel in scheduling, operations, customer experience, and team coordination in fast-paced environments.

I balance creative musical expertise with strong organizational, hospitality, and people-management skills, always striving to create welcoming, high-quality learning experiences for students and families.

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Language

Spanish; Castilian
Intermediate

Work Experience

Lessons Lead at Guitar Center
May 1, 2024 - Present
Led a full-service lessons department, scheduling 10+ instructors and 100+ students; answered inquiries via email and voicemail, maintained a welcoming lessons area, and coordinated schedules.
Retail Store Manager at Honey Pot Smoke Shop
May 1, 2022 - March 1, 2023
Exceeded sales goals by guiding staff and promoting target products; optimized merchandising and store appearance; advised customers, managed inventory and purchasing, and oversaw store operations.
Customer Service Representative at Sitel Group
October 1, 2020 - December 1, 2021
Handled customer inquiries professionally, actively listened to concerns, escalated major issues to a supervisor, and maintained low wait times for calls.
Sound Engineer at Self-employed
January 1, 2000 - January 1, 2021
Mixed and mastered vocal arrangements and music compositions; controlled microphones and sound levels; collaborated with clients to define project scopes and milestones.
Line Cook at Tarpon River Brewery
December 1, 2018 - March 1, 2020
Managed multiple orders during peak periods with high accuracy; prepared cooking supplies and workstations; produced consistent dishes daily and followed safety guidelines.
Painter at Yglesias Furniture Refinishing
January 1, 2000 - January 1, 2019
Painted surfaces, prepared and prepped surfaces, applied putty and fillers, and ensured finishing met established color, texture, and finish standards.
Server at B Ocean
February 1, 2014 - March 1, 2018
Served food and beverages promptly; operated POS system to manage orders and bills; built warm relationships with regular customers.
Bartender at Southport Raw Bar
January 1, 2008 - January 1, 2014
Maintained inventory and suggested signature cocktails; utilized knowledge of beer, wine, and spirits to make recommendations; prepared custom drinks.
Pizza Maker at Primanti Bros
August 1, 2003 - January 1, 2008
Topped pizzas with ingredients per orders; processed payments; followed food safety guidelines and maintained clean working areas.

Education

Add your educational history here.

Qualifications

High School Diploma
January 11, 2030 - March 16, 2026
Driver's License
January 11, 2030 - March 16, 2026
Food Handler Certification
January 11, 2030 - March 16, 2026
ServSafe
January 11, 2030 - March 16, 2026
High school diploma
January 11, 2030 - March 16, 2026
Driver's License
January 11, 2030 - March 16, 2026
Food Handler Certification
January 11, 2030 - March 16, 2026
ServSafe
January 11, 2030 - March 16, 2026

Industry Experience

Media & Entertainment, Retail, Travel & Hospitality, Education, Professional Services