Community Manager at Paycio

Developed a Community Strategy that increased engagement by 40% within the year through targeted initiatives and events. Organized and executed multiple web3 and blockchain Summits, attracting over 10,000 attendees and securing $8,000k in sponsorships. Fostered 150% growth in the founder's network, facilitating increased portfolio investments and strategic partnerships. Managed relationships with key industry leaders, facilitating over 50 valuable introductions. Implemented a multi-channel brand advocacy campaign, which boosted online presence and attracted 25% more top-tier startup applications. Managed a team of community moderators for 500,000+ active forum users. Pioneered a brand ambassador program, recruiting and training 100+ influencers and content creators, amplifying community growth by 150%. Leveraged analytics to improve customer satisfaction ratings.

Senior Community Manager at IBC MEDIA (Nitro Network)

Managed the company’s online community of over 100,000 members and led a team of moderators to maintain a safe environment. Developed engagement strategies to attract new members via social media platforms like Facebook, Twitter, and Instagram. Created blog posts and newsletters to promote products and build brand awareness. Collaborated with sales, marketing, product development, and customer support teams to develop data-driven marketing campaigns using tools such as Google Analytics and Zealy. Maintained relationships with key influencers via conferences, events, and trade shows.

Senior Social Media Escalation Specialist and Website Web Consultant at NOWFLOATS TECHNOLOGIES PVT LTD

Customized websites according to client requirements using tools like Skype for Business, Office365, Zendesk, and MS Office. Integrated domains and subdomain servers in user websites. Created effective and eye-catching customized websites. Ensured websites were free from technical issues.

Social Media Escalation Executive at SUTHERLAND GLOBAL SERVICES

Provided customer support for complaints related to Uber rides via calls, emails, and chat. Troubleshot technical issues, provided promotional codes, and verified fraud cases for client accounts. Worked with tools like Bliss, Zendesk, Chaps, and IRT. Built connections with industry experts for brand building.

Community Manager at PAYCIO

Developed and implemented a community strategy that increased engagement by 40%. Organized multiple Web3 and blockchain summits with over 10,000 attendees and substantial sponsorships. Grew the founder's network by 150%, enhancing investment opportunities and strategic partnerships. Managed a large community of over 500,000 active forum users and recruited over 100 brand ambassadors, significantly amplifying community growth. Leveraged analytics to improve customer satisfaction and participated as a speaker in various blockchain, crypto, and AI events.

Senior Community Manager at Nitro Network

Managed a large community of over 1 billion+ members on Discord and other platforms. Developed engagement strategies and created marketing content to boost sales and brand presence. Collaborated cross-functionally with sales, marketing, product development, and support teams. Maintained industry influencer relationships by attending conferences and trade shows, representing the company at national events.

Senior Web Escalation Specialist / Website Consultant at Nowfloats Technologies Pvt Ltd

Customized websites and integrated domains/subdomains based on client requirements, ensuring technical problem-free deliverables. Supported clients with website modifications and consultancy using platforms including Skype for Business, Office365, Zendesk, and MS Office.

Customer Support Escalation Executive at Sutherland Global Services

Provided customer support related to Uber ride issues via calls, emails, and chat. Troubleshot technical problems, issued promotional codes, and verified fraud cases. Worked with tools such as Bliss, Zendesk, CHAPS, and IRT while building connections with industry experts for brand building.

Senior Community Manager at Jeeva.AI

Freelance role building and scaling a vibrant tech community through events, partnerships, and targeted engagement initiatives. Drove brand visibility and member activity, nurtured relationships with founders and industry experts, and integrated CRM-based outreach to streamline engagement and support deal flow.

Senior Community Manager at PAY CIO

Developed a comprehensive community strategy for a crypto payments fintech app, organized Web3 summits and sponsorships, and fostered partnerships. Led multi-channel advocacy programs and grew the founder network, driving high-value introductions and portfolio interests.

Senior Community Manager at Nitro Network

Managed Discord and other communities for a large decentralized IoT network. Created content, nurtured relationships with key industry influencers, and drove engagement and growth through data-driven campaigns across social channels.

Senior Web Escalation Specialist at NOW FLOATS TECHNOLOGIES PVT LTD

Senior web escalation specialist and site consultant. Ensured client websites ran smoothly, integrated domains/subdomains, and delivered customized, error-free sites. Resolved technical issues and aligned web deliverables with client requirements.

Customer Support Escalation Executive at SOUTHERLAND GLOBAL SERVICES

Provided escalation-based customer support for ride-hailing platforms (Uber). Troubleshooted technical issues via calls, emails, and chat; verified fraud cases; built relationships with industry experts to support brand-building and event participation.

Social media & Community Manager at Jeeva.AI

Jeeva AI is an agentic AI sales-automation platform that automates outreach workflows for sales teams. Focused on community engagement and growth.

Social media & Community Manager at PAYCIO

Paycio is the world’s first crypto payments fintech app simplifying transactions with a unique mobile interface.

Senior Social media escalation specialist at NOWFLOATS TECHNOLOGIES PVT LTD

Led social media strategy and improved client engagement through tailored solutions.