Creative and results-driven manager with 5+ years of experience building brand presence through compelling visual design, data-driven content, and social media strategy. Proven ability to grow online communities, improve engagement, and manage end-to-end web and e-commerce content. Strong background in IT support, digital marketing tools, and cross-functional collaboration—covering website design, content management, product listing management, blog writing, and technical troubleshooting across multiple platforms.…

Joy Akpan

Creative and results-driven manager with 5+ years of experience building brand presence through compelling visual design, data-driven content, and social media strategy. Proven ability to grow online communities, improve engagement, and manage end-to-end web and e-commerce content. Strong background in IT support, digital marketing tools, and cross-functional collaboration—covering website design, content management, product listing management, blog writing, and technical troubleshooting across multiple platforms.…

Available to hire

Creative and results-driven manager with 5+ years of experience building brand presence through compelling visual design, data-driven content, and social media strategy. Proven ability to grow online communities, improve engagement, and manage end-to-end web and e-commerce content.

Strong background in IT support, digital marketing tools, and cross-functional collaboration—covering website design, content management, product listing management, blog writing, and technical troubleshooting across multiple platforms.

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Language

English
Fluent
French
Intermediate

Work Experience

Website & Graphics Designer, Content Manager (Web & Social) at PinGping Global (US)
June 1, 2024 - Present
Designed and maintained the overall website layout, aesthetics, and visual brand consistency. Created engaging graphic content and copy for social media platforms. Managed e-commerce product uploads and updates, maintaining organized product data using Excel and internal documentation systems. Ensured consistent branding across website and social media.
Website & Graphics Designer | Content Manager (Remote) at Toolz.ng (Nigeria)
October 1, 2023 - May 1, 2024
Designed website visuals and digital marketing assets. Created and managed social media content to increase brand visibility. Achieved 10,000 Facebook followers within one month. Uploaded and managed product listings on the company’s website.
Website & Graphics Designer | Content Manager at Toolz.ng (Nigeria)
October 1, 2023 - May 31, 2024
Designed website visuals and digital marketing assets. Created and managed social media content to increase brand visibility. Managed product listings on the company website and uploaded/managed product catalogs. Contributed to improving engagement by building and maintaining online community presence. Achieved 10,000 Facebook followers within one month and managed product listings on the company site.
Content Manager (Remote) at Cool Things (Australia)
September 1, 2022 - September 30, 2023
Monitored and maintained computer systems and networks. Diagnosed and resolved hardware, software, and network issues. Supported staff with system setup and troubleshooting. Implemented workflow improvements using new software and systems.
Social Media Manager (Remote) at Zenith-Shopper (United Kingdom)
September 1, 2021 - April 30, 2022
Managed daily social media content creation and posting across platforms. Produced promotional graphics and captions aligned with brand identity. Grew Instagram following by 1,200 followers in one week and Facebook presence by 12,000 followers in one month through consistent posting and brand-aligned content.
Technical Support Engineer at May & Baker
April 1, 2018 - July 1, 2020

Education

Bachelor of Science (BSc) at Open University
January 1, 2014 - July 1, 2018

Qualifications

CS50’s Web Programming with Python & JavaScript
October 22, 2024 - October 22, 2025
Harvard University

Industry Experience

Computers & Electronics, Media & Entertainment, Software & Internet, Retail, Professional Services, Other
    Brand Design for Socials
    combine creative problem-solving, strong visual consistency, and speed without sacrificing quality. I understand how design functions across packaging, marketing, and digital platforms, and I design with both brand identity and business goals in mind.…