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Highly adaptable and detail-oriented UX/UI Designer blending extensive real-world experience in high-stakes service environments with specialized skills in user-centered design. Proven ability to translate complex needs—developed across hospitality, luxury residences, and e-commerce—into intuitive, stress-free user interactions. Possesses a strong foundation in service design and customer success, directly transferable to creating seamless digital experiences and user flows. Committed to continuous skill refinement in prototyping, wireframing, and user testing to drive design excellence. Ready to leverage a keen understanding of user needs and adaptability to contribute immediately to product teams focused on usability and conversion optimization.…Highly adaptable and detail-oriented UX/UI Designer blending extensive real-world experience in high-stakes service environments with specialized skills in user-centered design. Proven ability to translate complex needs—developed across hospitality, luxury residences, and e-commerce—into intuitive, stress-free user interactions. Possesses a strong foundation in service design and customer success, directly transferable to creating seamless digital experiences and user flows. Committed to continuous skill refinement in prototyping, wireframing, and user testing to drive design excellence. Ready to leverage a keen understanding of user needs and adaptability to contribute immediately to product teams focused on usability and conversion optimization.

Alan Guerra

UX Designer, UI Designer, Product Designer, +2

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Highly adaptable and detail-oriented UX/UI Designer blending extensive real-world experience in high-stakes service environments with specialized skills in user-centered design. Proven ability to translate complex needs—developed across hospitality, luxury residences, and e-commerce—into intuitive, stress-free user interactions. Possesses a strong foundation in service design and customer success, directly transferable to creating seamless digital experiences and user flows. Committed to continuous skill refinement in prototyping, wireframing, and user testing to drive design excellence. Ready to leverage a keen understanding of user needs and adaptability to contribute immediately to product teams focused on usability and conversion optimization.…Highly adaptable and detail-oriented UX/UI Designer blending extensive real-world experience in high-stakes service environments with specialized skills in user-centered design. Proven ability to translate complex needs—developed across hospitality, luxury residences, and e-commerce—into intuitive, stress-free user interactions. Possesses a strong foundation in service design and customer success, directly transferable to creating seamless digital experiences and user flows. Committed to continuous skill refinement in prototyping, wireframing, and user testing to drive design excellence. Ready to leverage a keen understanding of user needs and adaptability to contribute immediately to product teams focused on usability and conversion optimization.

Available to hire

Highly adaptable and detail-oriented UX/UI Designer blending extensive real-world experience in high-stakes service environments with specialized skills in user-centered design. Proven ability to translate complex needs—developed across hospitality, luxury residences, and e-commerce—into intuitive, stress-free user interactions.

Possesses a strong foundation in service design and customer success, directly transferable to creating seamless digital experiences and user flows. Committed to continuous skill refinement in prototyping, wireframing, and user testing to drive design excellence. Ready to leverage a keen understanding of user needs and adaptability to contribute immediately to product teams focused on usability and conversion optimization.

Skills

Web Design

Figma

Experience Level

Web Design

Expert

Figma

Expert

Work Experience

UX UI Design Intern at Triple Ten

June 1, 2025 - January 1, 2026

Led end-to-end UX/UI design initiatives across multiple product concepts, translating abstract problem statements into clear, user-centered solutions through structured research, ideation, wireframing, prototyping, and interface design. Conducted in-depth qualitative and quantitative research, including user interviews, surveys, competitive analysis, and persona development, to uncover behavioral insights and define core user needs and product requirements. Created detailed user flows, journey maps, and information architecture frameworks to ensure intuitive navigation and reduce friction across web and mobile experiences. Designed low- and high-fidelity wireframes and interactive prototypes using Figma, focusing on clarity, usability, accessibility, responsive design, and modern UI standards. Collaborated with peers, mentors, and simulated stakeholders to present design rationale, incorporate critique, and refine solutions while balancing user needs with business goals. Emphasized acc

Housekeeper at American Cruise Lines

September 1, 2023 - April 1, 2024

Acted as a primary user advocate for guests, handling 50+ daily user requests and pain points; achieved a consistent 98% guest satisfaction rating by rapidly resolving complex, time-sensitive issues. Implemented QA and standardization protocols across 16 high-traffic spaces daily, maintaining 100% adherence to organizational and quality guidelines. Contributed to weekly team meetings, delivering qualitative user feedback to drive process improvements. Managed inventory and resource allocation for 16 cleaning projects, demonstrating strong time management and resource planning in a high-pressure environment.

Housekeeper at Courtesy by Marriott, United States

July 1, 2022 - August 1, 2023

Analyzed and presented critical operational and user experience issues during daily briefings, employing root cause analysis to proactively drive preventive solutions. Managed and executed the full organizational project cycle for an average of 15+ rooms daily with complete autonomy, consistently maintaining a 100% project delivery success rate. Demonstrated proficiency in task management and operational efficiency by independently prioritizing and executing a high volume of detail-oriented tasks under strict time constraints. Collaborated with front desk personnel (stakeholders) to streamline cross-functional workflows, reducing communication delays and enhancing overall service delivery speed by an estimated 15%.