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As an educator and administrative professional with a Bachelor of Education (Secondary), I blend classroom instruction with efficient office operations to support students, colleagues, and stakeholders. I bring over eight years of experience across teaching, customer service, library and records management, accounts receivable, and HR support, and I thrive in remote roles that require independent work, clear communication, and meticulous organization. I am proficient with Microsoft Office and Google Workspace, hold NVQ-J qualifications in Training & Assessment (Level IV) and Administrative Assistance (Level III), and I am passionate about applying cross-functional skills to deliver quality outcomes in education and administrative settings.…As an educator and administrative professional with a Bachelor of Education (Secondary), I blend classroom instruction with efficient office operations to support students, colleagues, and stakeholders. I bring over eight years of experience across teaching, customer service, library and records management, accounts receivable, and HR support, and I thrive in remote roles that require independent work, clear communication, and meticulous organization. I am proficient with Microsoft Office and Google Workspace, hold NVQ-J qualifications in Training & Assessment (Level IV) and Administrative Assistance (Level III), and I am passionate about applying cross-functional skills to deliver quality outcomes in education and administrative settings.

Alden Ricketts

Writer, Content Creator, Graphic Designer, +1

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As an educator and administrative professional with a Bachelor of Education (Secondary), I blend classroom instruction with efficient office operations to support students, colleagues, and stakeholders. I bring over eight years of experience across teaching, customer service, library and records management, accounts receivable, and HR support, and I thrive in remote roles that require independent work, clear communication, and meticulous organization. I am proficient with Microsoft Office and Google Workspace, hold NVQ-J qualifications in Training & Assessment (Level IV) and Administrative Assistance (Level III), and I am passionate about applying cross-functional skills to deliver quality outcomes in education and administrative settings.…As an educator and administrative professional with a Bachelor of Education (Secondary), I blend classroom instruction with efficient office operations to support students, colleagues, and stakeholders. I bring over eight years of experience across teaching, customer service, library and records management, accounts receivable, and HR support, and I thrive in remote roles that require independent work, clear communication, and meticulous organization. I am proficient with Microsoft Office and Google Workspace, hold NVQ-J qualifications in Training & Assessment (Level IV) and Administrative Assistance (Level III), and I am passionate about applying cross-functional skills to deliver quality outcomes in education and administrative settings.

Available to hire

As an educator and administrative professional with a Bachelor of Education (Secondary), I blend classroom instruction with efficient office operations to support students, colleagues, and stakeholders. I bring over eight years of experience across teaching, customer service, library and records management, accounts receivable, and HR support, and I thrive in remote roles that require independent work, clear communication, and meticulous organization.

I am proficient with Microsoft Office and Google Workspace, hold NVQ-J qualifications in Training & Assessment (Level IV) and Administrative Assistance (Level III), and I am passionate about applying cross-functional skills to deliver quality outcomes in education and administrative settings.

Skills

Microsoft Office

Google Drive

Experience Level

Microsoft Office

Expert

Google Drive

Expert

Language

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Teacher of Geography at Black River High School

September 1, 2025 - December 1, 2025

Delivered NSC/CSEC-aligned Geography instruction to Grades 8 and 10; integrated digital tools and project-based learning to connect theory to real-world environmental contexts; managed classroom behaviour and maintained a Form Teacher register (attendance) for Grade 10; designed and administered multiple assessment types including tests, projects, and formative tasks.

Student Teacher – Geography (Practicum IV) at May Day High School

September 1, 2024 - December 1, 2024

Instructed Grades 7 and 9 Geography using differentiated strategies and multimedia resources; invigilated end-of-term examinations and maintained assessment documentation; built positive student rapport and fostered engagement with geography and environmental topics.

Student Teacher – Geography (Practicum III) at Knox College High School

January 1, 2024 - February 1, 2024

Delivered geography lessons to Grades 7, 8, and 11 with tailored instructional approaches; prepared and administered formative assessments aligned to curriculum objectives.

Customer Service Officer at Post and Telecommunications Department

February 1, 2021 - September 1, 2021

Processed and delivered incoming mail and parcels in compliance with postal procedures; handled customer queries and escalations professionally; collaborated with team members to manage daily operational tasks in a fast-paced environment.

Clerical Assistant / Tuck-Shop Operator at Knockalva Polytechnic College

September 1, 2019 - December 1, 2019

Managed stock procurement, rotation, and daily cash reconciliation for the campus tuck-shop; provided photocopying, printing, and document support to administrative staff and students; delivered frontline service to students and staff across multiple support functions.

Junior Clerk – Accounts Receivable at Chukka Caribbean Adventures

March 1, 2019 - July 1, 2019

Selected and processed vouchers within the company's accounting system to generate proforma invoices; assisted with document scanning, copying, filing, and information logging to maintain accurate records.

Library Assistant at Sam Sharpe Teachers' College

January 1, 2018 - January 1, 2019

Maintained library organisation through shelf management, cataloguing, and processing of new acquisitions; performed data entry tasks and assisted students and visitors with locating library resources; represented the library at campus and off-campus events.

Demonstrator at Northwest TVET Institute – Kenilworth Campus

May 1, 2017 - August 1, 2017

Assisted instructors in the IBST Department with administrative support, invigilating, and document reproduction; reconciled trainee lunch ticket records and managed telephone correspondence.

HR Clerk (Trainee) at Hilton Rose Hall Resort and Spa

January 1, 2017 - April 1, 2017

Supported HR staff with telephone handling, document filing, and office machine operations (scanning, printing, laminating); performed data entry and created/edited documents using Microsoft Word and Excel; participated in staff training exercises and HR-related projects.