Available to hire
Hi, I’m Alesia Bejte, a versatile Social Media Manager and Operations Lead with hands-on experience in digital communications, content creation, and team coordination.
I thrive in dynamic, multicultural environments, excel at developing and executing data-driven social media strategies, and enjoy training teams to deliver high-quality results while keeping clients happy.
Experience Level
Expert
Intermediate
Language
Albanian
Fluent
Italian
Fluent
English
Fluent
Spanish; Castilian
Advanced
German
Beginner
Work Experience
Social Media Manager & Operations Lead at PARR Sh.P.K. Social Media Services
January 1, 2016 - December 31, 2017Led client social media programs (Facebook, Instagram), managed contracts, provided customer service, organized meetings, conducted market research, maintained website content, trained staff, supervised virtual assistants, delivered training on digital tools and workflows, managed high-volume email correspondence, and ensured smooth contract processing and client delivery.
Social Media Manager & Virtual Assistant at PARR Sh.P.K. Social Media Services
January 1, 2017 - December 31, 2019Managed social media for clients, scheduled posts, engaged audiences, and supported client inquiries. Coordinated with internal teams, maintained documentation, trained new staff, and ensured consistent branding and messaging across channels.
Digital Operations Manager at Eclaim - FIG
January 1, 2019 - December 31, 2021Oversaw digital operations, optimized workflows, coordinated with internal departments, maintained data integrity, supported web development efforts, tracked performance metrics, mentored team members, and handled escalated issues to ensure smooth project delivery.
Digital Operations Manager at Eclaim - FIG
January 1, 2021 - December 31, 2023Continued leadership of digital operations, driving process improvements, supervising team members, and ensuring timely delivery of projects and client satisfaction in a dynamic environment.
Social Media Manager
January 1, 2016 - January 1, 2017Handled customer inquiries; managed social media channels; organized client communications; maintained records; ensured contract compliance.
Social Media Manager / Virtual Assistant
January 1, 2017 - January 1, 2019Provided customer service via email and live chat; answered inquiries; resolved issues; supported website updates; trained new staff; coordinated internal departments to facilitate smooth contract processing; maintained company records.
Social Media Manager / Operations Lead
January 1, 2019 - January 1, 2021Led completion and management of customer contracts; managed client communications; coordinated internal teams to facilitate contract processing; organized virtual meetings; prepared content calendars; supported web development and client relationship management.
Digital Operations Manager
January 1, 2021 - January 1, 2023Led a team of virtual assistants; managed social media platforms (Facebook, Instagram, TikTok, LinkedIn); produced weekly performance reports; developed and executed digital marketing campaigns; trained staff on tools and processes; ensured smooth operations and effective collaboration across departments.
Education
Bachelor's in Geography at University of Tirana, Faculty of History and Philosophy
January 1, 2014 - January 1, 2017Professional Master's in Teaching at Polis University
January 1, 2017 - January 1, 2019Professional Master's in Territorial Planning and GIS at Polis University
January 1, 2023 - January 1, 2025Bachelors in Geography at University of Tirana, Faculty of History and Philosophy
January 1, 2014 - January 1, 2017Professional Master’s in Teaching at Polis University
January 1, 2017 - January 1, 2019Professional Master’s in Territorial Planning and GIS at Polis University
January 1, 2023 - January 1, 2025Qualifications
Industry Experience
Media & Entertainment, Professional Services, Education
Experience Level
Expert
Intermediate
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