Operations and customer care professional with specialized experience in online gaming, VIP support, risk management, community operations, content production, and team training. Open to remote opportunities in gaming, crypto, AI, customer support, and community operations, with immediate availability for full-time and part-time projects.

Alesaandro Castellón

Operations and customer care professional with specialized experience in online gaming, VIP support, risk management, community operations, content production, and team training. Open to remote opportunities in gaming, crypto, AI, customer support, and community operations, with immediate availability for full-time and part-time projects.

Available to hire

Operations and customer care professional with specialized experience in online gaming, VIP support, risk management, community operations, content production, and team training. Open to remote opportunities in gaming, crypto, AI, customer support, and community operations, with immediate availability for full-time and part-time projects.

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Language

Spanish; Castilian
Fluent
English
Fluent
Portuguese
Advanced
Italian
Intermediate

Work Experience

Community Manager & Content Specialist at Aimeds HealthCare
July 1, 2023 - July 1, 2025
VIP Risk Management Supervisor at Las Vegas Action
May 1, 2020 - August 1, 2022
Community Manager & Content Specialist at Torus Solutions
May 1, 2014 - November 1, 2019
General Manager at Firebird LLC
December 1, 2009 - February 1, 2014

Education

PhD - Forensic Science at UNED
January 11, 2005 - January 1, 2009
PhD in Psychology at UNED
January 11, 2004 - January 11, 2008
High School Diploma at Las Americas
January 1, 1999 - December 1, 2003
Private Investigator License at Fidelitas
January 1, 2019 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Software & Internet, Media & Entertainment, Professional Services, Travel & Hospitality, Healthcare