User Acceptance Tester (contract) at Singapore Academy of Law

Performed user acceptance testing supporting application/service workflows for legal claims management and payment processing. Prepared test data and executed tests using scripts and critical edge cases to validate service quality and supported reporting of bug findings based on business requirements and validated scenarios.

User Acceptance Testing Coordinator at Singapore Academy of Law

Organized names for stamp collections to ensure accuracy and proper cataloging. Managed the issue and distribution of CONP stamps to lawyers and legal professionals. Coordinated the movement of documents and official materials to the Supreme Court, ensuring secure and timely delivery. Provided support to another department during events, including logistics, setup, and administrative tasks.

Administrative Assistant (temporary) at Singapore Academy of Law

Supported administrative operations for a legal organization, contributing to workflow execution and assisting with internal processes.

Software Developer / UI/UX Specialist (Intern) at Aires Applied Technology

Developed a full-stack mobile application named Quantum Learning with interactive courses, news, and forums. Led the project design, created approximately 250 mobile app wireframes, and implemented innovative features to enhance learning experiences. Managed client presentations to demonstrate app capabilities, collected feedback, and planned updates and new content. Constructed the project roadmap, organized exhibitions, created promotional materials, and oversaw the public release of the initial app version on the Play Store.

Administrative Assistant (Temporary) at Singapore Academy of Law

Provided administrative support in a temporary capacity, supporting operational needs while ensuring information handling aligned with organizational requirements.

UI/UX Specialist & Software Developer (intern) at Aires Applied Quantum Technology

Led end-to-end UI/UX work including user research, journey mapping, information architecture, wireframing, and rapid prototyping in Figma. Conducted usability testing and supported quality validation with test scripts and validated edge cases to improve service quality. Coordinated product direction and helped create design assets such as brand logos/visual elements in Adobe Illustrator/Photoshop; supported creation of posters and presentation decks in Illustrator/Canva. Built full-stack prototypes of a mobile app and QR payment platform, producing documentation and user guides for internal and external stakeholders. Helped organize product roadmap feedback loops and supported publishing the initial app to the Google Play Store.

Administrative Assistant (temporary) at Singapore Academy of Law

Supported administrative operations while ensuring alignment with business requirements and service delivery. Prepared documentation and contributed to smooth internal processes.

Service Crew & Barista (Part-time Manager) at Maison Kayser

Supported outlet operations including opening/closing duties on alternate weekends. Trained entry-level staff on service standards, food handling, and operational procedures; prepared food items and maintained appealing displays; supported cross-department event logistics and ensured cataloging accuracy.