I am a detail-oriented IT Support Specialist and Graphic Designer with hands-on experience in system troubleshooting, user support, and IT maintenance. I excel at translating technical concepts into clean, user-friendly visuals that support branding, presentations, and digital content while ensuring smooth IT operations.

Alexander Steele

I am a detail-oriented IT Support Specialist and Graphic Designer with hands-on experience in system troubleshooting, user support, and IT maintenance. I excel at translating technical concepts into clean, user-friendly visuals that support branding, presentations, and digital content while ensuring smooth IT operations.

Available to hire

I am a detail-oriented IT Support Specialist and Graphic Designer with hands-on experience in system troubleshooting, user support, and IT maintenance. I excel at translating technical concepts into clean, user-friendly visuals that support branding, presentations, and digital content while ensuring smooth IT operations.

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Language

English
Fluent

Work Experience

Operations & IT Manager at TechBridge Solutions
October 1, 2025 - Present
Oversee day-to-day operations across IT support and customer service functions. Manage daily transactions, digital payments, and point-of-sale systems. Keep accurate records of income and expenses using accounting software. Prepare daily, weekly, and monthly financial and operational reports. Perform and monitor basic troubleshooting of internet connectivity and network infrastructure. Perform major and minor repairs on computers and electronic systems. Handle customer complaints professionally and efficiently, ensuring high satisfaction rates.
Computer & Electronics Technician at CompuFix USA
January 1, 2022 - December 1, 2022
Responsible for data collection and documentation of daily service activities. Troubleshoot and diagnosed network connectivity and hardware issues. Responded to client inquiries and provided technical support and guidance. Created and maintained product and inventory lists for parts and equipment. Repaired and carried out diagnostics of faulty computer systems and electronics.
Graphic Designer at Pixel & Press Creative Studio
January 1, 2023 - February 1, 2023
Designed posters, banners, and marketing materials for clients across various industries.

Education

Bachelor of Technology in Computer and Electronic Systems at Ohio State University
January 11, 2030 - March 18, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Media & Entertainment, Software & Internet, Professional Services