Available to hire
I am Alexandra Gramnea, a dedicated candidate excited to apply the knowledge and skills I have acquired. I am motivated, adaptable, and committed to personal and professional development.
I’m excited to connect with future colleagues and explore potential career paths, bringing a friendly, collaborative approach to every project.
Experience Level
Language
Romanian, Moldavian, Moldovan
Fluent
English
Fluent
German
Advanced
Work Experience
Customer Support Specialist at HKR - Redbubble
November 1, 2025 - January 31, 2026Assist US partner by communicating with customers using the Zendesk platform; all interactions were via email or live chat. Provided order status updates (tracking links, liaising with printers); helped customers set up exchanges for sizing issues and sent out replacements; assisted in editing orders (shipping address, item details) and handled inquiries to identify specific apparel designs customers were seeking on the site.
Data Entry / Quality Assurance / AI Training / Translation (RO <-> EN) at Telus International
July 1, 2024 - July 1, 2025Data entry and quality assurance tasks; AI training data preparation; translation between Romanian and English. Interactions with customers via Zendesk platform, including order status updates, printing, and live chat or email communications.
Education
Bachelor's degree in Translation and Interpretation at University of Foreign Languages Translation and Interpretation
October 1, 2021 - September 30, 2025High School Diploma at Mihai Viteazul High School, bilingual Polish
September 1, 2017 - July 1, 2021Qualifications
Industry Experience
Education, Professional Services, Retail, Media & Entertainment, Software & Internet
Experience Level
Hire a Graphic Designer
We have the best graphic designer experts on Twine. Hire a graphic designer today.