Alexandra Gramnea
I am Alexandra Gramnea, a dedicated candidate excited to apply the knowledge and skills I have acquired. I am motivated, adaptable, and committed to personal and professional development.
About
I am Alexandra Gramnea, a dedicated candidate excited to apply the knowledge and skills I have acquired. I am motivated, adaptable, and committed to personal and professional development.
I’m excited to connect with future colleagues and explore potential career paths, bringing a friendly, collaborative approach to every project.
- 1 year's experience
- Joined January 2026
Languages
- Romanian, Moldavian, MoldovanFluent
- EnglishFluent
- GermanAdvanced
Industry experience
- Education
- Professional Services
- Retail
- Media & Entertainment
- Software & Internet
Work experience
Assist US partner by communicating with customers using the Zendesk platform; all interactions were via email or live chat. Provided order status updates (tracking links, liaising with printers); helped customers set up exchanges for sizing issues and sent out replacements; assisted in editing orders (shipping address, item details) and handled inquiries to identify specific apparel designs customers were seeking on the site.
Data entry and quality assurance tasks; AI training data preparation; translation between Romanian and English. Interactions with customers via Zendesk platform, including order status updates, printing, and live chat or email communications.
Education
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