Alexis Garcia

Reported to the Head of Operations. Managed four client programmes (~£5m combined) including Google, HSBC, Paris Saint-Germain, and Starbucks. Led Google Rewards (£2.9m revenue in 2025) across four workstreams, set governance and reporting cadence, and built leadership dashboards for milestones, risks, and KPIs. Delivered Starbucks’ first application in the OpenAI Store. Led HSBC careers audit and redesign (£400k, 30 pages) affecting 3M applications per year, and directed PSG’s worldwide iOS/Android app delivery (£600k) across product, design, and engineering using Jira frameworks and executive reporting.

Delivered redesign and feature rollout of a major broadcast app across six platforms (iOS, Android, Apple TV, Amazon Fire, Desktop, Roku) serving 4M+ monthly users. Led a 15-person cross-functional team across UK and EU markets and completed delivery within a 3-month engagement with zero platform regression at launch.

Owned P&L (no direct reports) and built the client relationship and operating model for the LIV Golf league app (£4.5m budget). Directed discovery-to-launch delivery, implementing Jira at scale (backlog, sprints, dependencies) and executive portfolio dashboards. Led 25+ people including 16–20 FTE plus external agencies across product, branding, prototyping, marketing, user testing, and live events (15+ per season). Produced financial reporting and resource planning up to 10 months ahead, achieving ~7% forecast variance.