Creative, service-driven professional with a background in marketing, management, communication, and enhancing customer experiences. Experienced in running a study hub/co-working space, leading daily operations, and using data-driven research for pricing and service improvements. Skilled in content creation and email/social campaigns, crafting compelling product narratives, and managing community-focused initiatives. Internationally exposed through foreign service/diplomacy training and roles supporting cross-cultural business activities, with strengths in communication, engagement, and operational coordination.

Creative, service-driven professional with a background in marketing, management, communication, and enhancing customer experiences. Experienced in running a study hub/co-working space, leading daily operations, and using data-driven research for pricing and service improvements. Skilled in content creation and email/social campaigns, crafting compelling product narratives, and managing community-focused initiatives. Internationally exposed through foreign service/diplomacy training and roles supporting cross-cultural business activities, with strengths in communication, engagement, and operational coordination.

Available to hire

Creative, service-driven professional with a background in marketing, management, communication, and enhancing customer experiences. Experienced in running a study hub/co-working space, leading daily operations, and using data-driven research for pricing and service improvements.

Skilled in content creation and email/social campaigns, crafting compelling product narratives, and managing community-focused initiatives. Internationally exposed through foreign service/diplomacy training and roles supporting cross-cultural business activities, with strengths in communication, engagement, and operational coordination.

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Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

Owner (Founder and Manager) at Don Quixote Co-Working Space
May 1, 2023 - Present
Founded and manages a professional study hub and co-working facility to foster productivity, collaboration, and community among students, freelancers, and remote professionals. Oversees overall performance of staff and business operations, including market research to determine optimal pricing strategies, membership tiers, and service offerings. Handles daily operations such as facility management, scheduling, security, and customer service/satisfaction. Focused on improving operational efficiency and service quality while ensuring smooth, reliable day-to-day execution.
Secretary/Receptionist at Tooth World Dental Clinics
November 1, 2022 - January 1, 2024
Managed appointment schedules and supported clinic front-desk operations. Performed multi-line phone handling and call routing appropriately. Assisted with patient check-in/check-out processes and supported patient needs by coordinating with the doctor’s calendar. Maintained a clean and organized reception area and supported administrative workflows including office operations and documentation handling.
Intern at La Camara - Spanish Chamber of the Philippines
October 1, 2022 - December 1, 2022
Provided support for bilateral trade, investment, and cultural relations between Spanish and Filipino businesses. Assisted in identifying and researching potential Spanish companies interested in entering the Philippine market. Helped organize networking events, business forums, trade missions, and cultural activities, including preparation of presentation materials, handouts, and promotional items for events.
Marketing Assistant & Content Writer at Moriiven Inc - Fashion
April 1, 2022 - January 1, 2026
Created marketing and content assets aligned with current fashion trends and seasonal campaigns. Produced engaging product descriptions, blog posts, and social media content to support marketing goals and improve engagement. Developed compelling email marketing campaigns and maintained consistent output to drive traffic and support brand visibility. Combined creativity with trend awareness and campaign execution for measurable impact.
Owner at Fan EssentiaLS
January 1, 2021 - January 1, 2022
Owned and managed a small-scale Korean media merchandising online business. Handled end-to-end sales process including demand forecasting, import supply logistics, and delivery operations. Used qualitative social listening on Twitter to identify market demand and build customer insights. Maintained a strong base of repeat customers through efficient customer service and on-time delivery.

Education

Bachelor of Arts in Foreign Service (Cum Laude) at University of the Philippines (CUM L A U D E LY C EU M O F T H E P H IL IP PIN ES U N IV ER SIT Y 2 0 18 –2 0 22)
January 1, 2018 - January 1, 2022
Senior High School (Humanities & Social Sciences) at With Honors, University of San Agustin Iloilo
January 1, 2016 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Healthcare, Professional Services, Retail, Other