I'm a positive, resourceful, and creative professional with a passion for delivering excellent customer service and contributing to a positive work environment. I thrive in teams or independently, always aiming to contribute to a welcoming and productive environment. My experience spans digital marketing, social media content creation, and administrative support, with a proven ability to manage multiple tasks and learn new tools quickly.

I'm a positive, resourceful, and creative professional with a passion for delivering excellent customer service and contributing to a positive work environment. I thrive in teams or independently, always aiming to contribute to a welcoming and productive environment. My experience spans digital marketing, social media content creation, and administrative support, with a proven ability to manage multiple tasks and learn new tools quickly.

Available to hire

I’m a positive, resourceful, and creative professional with a passion for delivering excellent customer service and contributing to a positive work environment. I thrive in teams or independently, always aiming to contribute to a welcoming and productive environment.

My experience spans digital marketing, social media content creation, and administrative support, with a proven ability to manage multiple tasks and learn new tools quickly.

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Language

English
Fluent

Work Experience

Customer Service/Digital Marketing at Self Employed
February 1, 2024 - Present
Answer and assist customers in a friendly, professional manner; create and sell digital products; write, proofread and edit documents; enter data; create content for social media marketing; schedule appointments by phone and email.
Room Checker at DoubleTree by Hilton
March 1, 2022 - September 1, 2025
Inspect rooms according to the checklist and ensure rooms meet hotel standards; maintain cleanliness to satisfy customer expectations; verify door batteries, lights, and TV function; ensure nothing is left behind in drawers; submit reports to the manager as needed.
Digital Media Intern at The Disability Channel
January 1, 2019 - Present
Performed a variety of research projects for different media outlets; administrative duties and front-desk greeting; working knowledge of DSLR cameras for photography and videography.
Housekeeper at Self Employed
January 1, 2014 - December 31, 2018
Online advertising; honed sales pitches; negotiated rates; balanced client needs with business goals.
Housekeeper at My Maid
January 1, 2012 - December 31, 2014
Housekeeping tasks for clients; online advertising and client outreach; schedule coordination.
Customer Service Representative at The Bradford Group
January 1, 2011 - December 31, 2012
Accurately placed sales and orders over the phone; data entry; actively listened to customer requests and provided prompt, courteous service; resolved client complaints.
Shipping and Receiving at Green Earth
January 1, 2010 - December 31, 2010
Handled shipping and receiving operations; contributed to inventory and logistics tasks.
Cashier/Food Preparation at Subway Sandwiches
January 1, 2008 - December 31, 2008
Cashier duties; food preparation; customer service.
Hostess at East Side Mario’s
January 1, 2005 - December 31, 2007
Greeted guests, managed seating, and provided courteous customer service.

Education

Social Media Marketing Certificate at HubSpot Academy
January 1, 2024 - January 14, 2026
Content Marketing Certificate at HubSpot Academy
February 1, 2024 - January 14, 2026
Law Enforcement Training at Everest College
January 1, 2009 - January 14, 2026

Qualifications

Social Media Marketing Certificate
January 1, 2024 - January 14, 2026
Content Marketing Certificate
February 1, 2024 - January 14, 2026
Law Enforcement Training
January 1, 2009 - January 14, 2026

Industry Experience

Media & Entertainment, Professional Services, Retail, Education