Alvaro Ronaldo de Sousa Gonçalves

Available to hire

Hello! I’m Alvaro Ronaldo de Sousa Gonçalves, a motivated and responsible candidate with hands-on experience in customer service and frontline roles.

About

Hello! I’m Alvaro Ronaldo de Sousa Gonçalves, a motivated and responsible candidate with hands-on experience in customer service and frontline roles. I enjoy helping people, staying organized, and delivering on tasks with a positive attitude. I have worked in postal and hospitality settings, handling distribution, direct contact with the public, and service tasks while keeping operations smooth and friendly.

I’m eager to learn and grow, comfortable with digital tools and social media platforms, and familiar with Canva, Google Ads, Microsoft Office, and basic content planning. I’m a native Portuguese speaker with solid English and some Spanish, and I’m excited to contribute to a dynamic team while expanding my skills in customer-focused and digital roles.

  • Joined February 2026

Languages

  • PortugueseFluent
  • EnglishAdvanced
  • Spanish; CastilianAdvanced

Industry experience

  • Professional Services
  • Retail
  • Travel & Hospitality
  • Government
  • Media & Entertainment

Work experience· 5 roles

Postal Worker · CTT - Correios de PortugalNov 2023 – Mar 2024 · 5 mos

Distribution and contact with the public; duties in distribution and public engagement; performed routine postal tasks; supported customers.

Counter/Table Attendant (Summer Job) · CTT - Correios de PortugalNov 2023 – Mar 2024 · 5 mos

Postal worker at CTT (Distribution and contact with the public). Responsibilities included customer service, cleaning of premises, table and bar service, order distribution, and direct contact with the public.

Waiter / Bar Service · Avenida GrillJul 2023 – Aug 2023 · 2 mos

Table and bars service; customer service; handling orders; direct contact with the public.

Postal Worker · CTT - Correios de PortugalJul 2023 – Aug 2023 · 2 mos
Customer Service / Bar Service · Avenida GrillJul 2023 – Aug 2023 · 2 mos

Education

12th Grade · Escola Básica e Secundária de Ponta do Sol2030 – 2026
12th Grade · Escola Básica e Secundária de Ponta do Sol2030 – 2026

Certifications and awards

CTeSP in Digital Marketing Management2030 – 2026
CTeSP in Digital Marketing Management2030 – 2026
Driving License B12030 – 2026

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