Hi there! I’m Alvin Y. Sagum, a results-driven professional with over 10 years of experience spanning customer service, account coordination, financial data analysis, and AI data annotation. I’m currently working remotely as a Content Moderator and AI Data Annotator, helping train machine-learning models through object labeling, segmentation, and video annotation. I consistently achieve high accuracy (95–98%) and meet daily productivity targets in a high-volume, remote environment, while handling sensitive materials with professionalism. I’m highly detail-oriented, reliable, and capable of working independently while collaborating with QA teams and international clients. I’m seeking a long-term remote role as a Virtual Assistant, Data Annotator, or Customer Support Specialist, where I can leverage my mixed background to deliver top-notch support and high-quality data for AI systems.

Alvin Y. Sagum

Hi there! I’m Alvin Y. Sagum, a results-driven professional with over 10 years of experience spanning customer service, account coordination, financial data analysis, and AI data annotation. I’m currently working remotely as a Content Moderator and AI Data Annotator, helping train machine-learning models through object labeling, segmentation, and video annotation. I consistently achieve high accuracy (95–98%) and meet daily productivity targets in a high-volume, remote environment, while handling sensitive materials with professionalism. I’m highly detail-oriented, reliable, and capable of working independently while collaborating with QA teams and international clients. I’m seeking a long-term remote role as a Virtual Assistant, Data Annotator, or Customer Support Specialist, where I can leverage my mixed background to deliver top-notch support and high-quality data for AI systems.

Available to hire

Hi there! I’m Alvin Y. Sagum, a results-driven professional with over 10 years of experience spanning customer service, account coordination, financial data analysis, and AI data annotation. I’m currently working remotely as a Content Moderator and AI Data Annotator, helping train machine-learning models through object labeling, segmentation, and video annotation. I consistently achieve high accuracy (95–98%) and meet daily productivity targets in a high-volume, remote environment, while handling sensitive materials with professionalism.

I’m highly detail-oriented, reliable, and capable of working independently while collaborating with QA teams and international clients. I’m seeking a long-term remote role as a Virtual Assistant, Data Annotator, or Customer Support Specialist, where I can leverage my mixed background to deliver top-notch support and high-quality data for AI systems.

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Language

English
Fluent

Work Experience

Content Moderator & AI Data Annotator (Remote) at TaskUs Philippines
November 1, 2020 - Present
Remote role performing content moderation in alignment with platform policies and community standards, plus AI data annotation tasks including object detection, masking, and segmentation. Maintains 95–98% accuracy and consistently meets daily productivity targets in a high-volume environment. Labels objects and annotates human movements in video datasets to support machine learning models. Handles sensitive materials professionally, collaborates with QA teams, and follows detailed annotation guidelines to sustain quality and security standards.
Account Coordinator at MicroSourcing Philippines Inc. (Australian Client under Salmat Australia)
July 1, 2015 - July 31, 2020
Managed email-based requests from Australian account managers in a remote support setup, coordinated distribution campaigns, prepared quotations, and processed client job requirements. Conducted area research and mapping for targeted marketing distributions, and maintained clear communication with clients and internal teams to ensure timely delivery with high accuracy.
Leads Researcher at Optimum Source Inc. (Haymarket Media Project)
March 1, 2015 - June 30, 2015
Researched and generated accurate company and contact data, verified information through outbound calls and online research, and delivered high-quality leads for marketing campaigns.
Customer Service Representative at Transcom Asia (Comcast Account)
September 1, 2014 - December 31, 2014
Assisted US customers with technical and billing concerns, provided troubleshooting support for internet and cable services, and maintained high customer satisfaction and service quality.
Financial Data Analyst at International Data Conversion Solutions, Inc.
May 1, 2008 - July 31, 2014
Analyzed and encoded financial data for UK clients, processed financial statements (income, expenses, liabilities), prepared and sent reports to creditor banks, and ensured data accuracy, integrity, and confidentiality.

Education

Information Technology at AMG Skilled Hands Technological College
January 1, 2006 - December 31, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Telecommunications, Transportation & Logistics