Experienced hospitality and customer service professional with front office operations, guest assistance, and booking coordination experience. Handles guest inquiries, supports day-to-day operations, and maintains a friendly, professional service approach in fast-paced environments.

ALWYNE I. ASUNCION

Experienced hospitality and customer service professional with front office operations, guest assistance, and booking coordination experience. Handles guest inquiries, supports day-to-day operations, and maintains a friendly, professional service approach in fast-paced environments.

Available to hire

Experienced hospitality and customer service professional with front office operations, guest assistance, and booking coordination experience. Handles guest inquiries, supports day-to-day operations, and maintains a friendly, professional service approach in fast-paced environments.

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Experience Level

Intermediate
Intermediate

Work Experience

Workflow Developer & Web Designer at AIOmnihub
April 1, 2025 - September 1, 2026
Managed digital workflows and computer-based tasks. Worked with websites, online tools, and digital information. Organized tasks and handled requests with attention to detail. Adapted to new software and digital systems to maintain efficient operations.
Front Office at Sanho Dive Center
September 1, 2024 - March 1, 2025
Assisted guests with inquiries, dive activities, and available services. Helped organize and manage guest dive bookings and schedules. Coordinated dive equipment and supported guest requirements. Communicated with guests to ensure activities were properly arranged and supported day-to-day front office operations.
Front Office at Casa Montemar
February 1, 2024 - September 1, 2024
Assisted guests with inquiries and front office concerns. Helped with guest check-in, check-out, and other front office tasks. Provided friendly and professional service through guest communication. Assisted with day-to-day hotel operations and guest requests.
Service Crew at McDonald's Coron
April 1, 2022 - December 1, 2023
Provided friendly and efficient customer service in a fast-paced environment. Assisted customers with requests and orders. Maintained cleanliness and followed company procedures. Worked effectively with team members during busy operations.

Education

BSBA – Marketing Management (3rd year completed) at Palawan State University – Coron Campus
January 1, 2022 - January 1, 2025
at Coron School of Fisheries
January 1, 2019 - January 1, 2020
BSBA (Marketing Management) - 3rd Year at Palawan State University – Coron Campus
January 1, 2022 - January 1, 2025
Schooling (Coron School of Fisheries) at Coron School of Fisheries
January 1, 2019 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Travel & Hospitality, Retail, Professional Services, Software & Internet

Experience Level

Intermediate
Intermediate

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